Dental Office Operations Manager

Great Expressions Dental Centers•Canton, MI

About The Position

Great Expressions Dental Centers is seeking an experienced Dental Operations Manager to ensure the seamless functioning of a dental practice and support exceptional patient care. The role calls for patient-focused leadership, strong attention to detail, goal-oriented and data-driven problem solving, effective organization and communication, and financial acumen, including an understanding of profit and loss. The position also involves travel during work hours, including daily bank runs.

Requirements

  • Patient-centric approach and commitment to exceptional patient experiences.
  • Effective leadership and ability to motivate teams.
  • Meticulous attention to detail, precision, and accuracy.
  • Goal-driven approach, with strategic planning and data-driven problem-solving skills.
  • Strong organizational and time-management skills.
  • Clear and effective communication skills.
  • Financial acumen, including understanding of profit and loss (P&L).
  • Active driver's license and ability to meet the organization's annual motor vehicle requirements for work-hour travel.

Nice To Haves

  • Associate or bachelor's degree in healthcare administration, business management, or a related field.
  • Prior experience in dental operations management or a comparable healthcare-sector role.
  • Proficiency in dental software systems and Microsoft Office Suite.

Responsibilities

  • Help ensure the seamless functioning of the dental practice.
  • Support the delivery of exceptional patient care and patient experiences.
  • Lead and motivate teams, fostering collaboration toward common goals.
  • Set and pursue objectives using strategic planning and data-driven problem solving.
  • Manage tasks, responsibilities, and competing demands effectively.
  • Contribute to financial management, including profit-and-loss considerations.
  • Travel during work hours for business needs, including daily bank runs.

Benefits

  • Medical and prescription coverage administered by Blue Cross Blue Shield.
  • Access to the employee dental program.
  • Vision plan.
  • Traditional and Roth 401(k) administered by Fidelity.
  • Health savings and flexible spending accounts.
  • Career advancement path and regular mentorship sessions with an Area Manager.
  • Basic life insurance up to $50,000 at no cost.
  • Optional short-term disability, long-term disability, and term life insurance.
  • Power of One rewards and recognition.
  • Employee Assistance Program.
  • Vacation and holiday pay.
  • Referral bonus opportunities.
  • Competitive base pay starting at $52,000, plus bonuses.
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