Middle Office Operations Manager

U.S. Bank•Hackensack, NJ

2d•Hybrid

About The Position

The Middle Office Operations Manager supervises administrators who provide accounting, administration, and investor servicing to investment companies and advisers. The manager serves as a trusted client adviser by assessing changing business needs and strategies and providing expertise, tools, and information to support investment growth. This role is the escalation point for assigned clients and directs issue resolution and process changes. It identifies risk-related issues through qualitative and quantitative review, anticipates obstacles, and implements mitigating solutions. The role reviews accounting and financial statement information for audit and tax reviews, documents and sets up accounting principles for unusual investment types, and establishes and processes complex expense and incentive fee calculations and reconciliation items. It also oversees middle-office trade processing, confirmations, settlements, reconciliations, break resolution, margin-related work, payments, and corporate actions. The position requires working from a U.S. Bank location three or more days per week.

Requirements

Bachelor's degree in accounting, finance, or a related field, or equivalent experience.
Seven to nine years of experience in the alternative investments industry, financial services middle office, and/or operations.

Nice To Haves

Knowledge of securities settlements, particularly fixed income, equities, and derivatives.
Experience with cleared and bilateral derivatives life cycles and confirmation processes.
Knowledge of prime broker and custodian portals.
Knowledge of reconciliation, reporting, and analysis.
Ability to identify and resolve or escalate complex problems with minimal guidance.
Ability to manage multiple tasks or projects and deadlines simultaneously.
Effective interpersonal, verbal, and written communication skills.
Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications.

Responsibilities

Supervise a team of administrators providing accounting, administration, and investor servicing to investment companies and advisers.
Advise clients by assessing changing business needs and strategies and providing expertise, tools, and information.
Act as the escalation point for assigned clients and direct issue resolution and process changes.
Identify risk-related issues through qualitative and quantitative data review, anticipate obstacles, and implement mitigating solutions.
Review accounting and financial statement information for audit and tax reviews.
Document and set up accounting principles for unusual investment types.
Set up and process complex expense and incentive fee calculations and reconciliation items.
Capture trades into the middle-office operations platform.
Confirm trades with third parties, including executing brokers, custodians, prime brokers, and Repo/TBA/ISDA counterparties.
Ensure accurate and timely trade settlements.
Reconcile trades, investment positions, and cash balances with external third parties, including banks, prime brokers, and counterparties.
Resolve trade breaks.
Maintain knowledge of client portfolios in support of daily margin calls.
Facilitate payments for client trade settlements, margin, and deal fundings.
Monitor and process corporate actions, with emphasis on P&I entitlements.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.