Office Operations Assistant

Ascension • Milwaukee, WI

9d

About The Position

The Office Operations Assistant works in the Oncology department at Columbia St Mary's Milwaukee in Milwaukee, Wisconsin. The role supports patient-facing office operations, including greeting patients and visitors, checking patients in and out, and obtaining necessary documentation. Responsibilities also include insurance authorization and precertification, medical-record release requests, appointment scheduling and confirmation, and daily entry, review, and submission of charges for patient procedures and services.

Requirements

• High school diploma equivalency or one year of applicable cumulative job-specific experience.
• Required professional licensure or certification may be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors.
• Check patients in and out and obtain necessary documentation.
• Obtain and verify insurance authorizations and precertification.
• Complete medical record release requests.
• Schedule and confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.

Benefits

• Comprehensive health coverage, including medical, dental, vision, and prescription coverage, with HSA/FSA options.
• Employer-matched 403(b), planning and hardship resources, disability insurance, and life insurance.
• Paid time off and holidays.
• Ascension-paid tuition through Vocare, reimbursement, ongoing professional development, and online learning.
• Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources.
• Parental leave, adoption assistance, and family benefits.
• Optional legal and pet insurance, transportation savings, and other benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED