Office Operations Assistant Electrophysiology

Ascension•Wauwatosa, WI
•Onsite

About The Position

The Office Operations Assistant supports the Electrophysiology department at Ascension’s Wauwatosa Ambulatory Center in Wauwatosa, Wisconsin. This part-time, day-shift role provides patient-facing, scheduling, billing, and general clerical support. The schedule is 24 hours per week, Monday through Friday, with no weekends or holidays.

Requirements

  • High school diploma equivalency or one year of applicable cumulative job-specific experience.
  • No licensure, certification, or registration credential is required.

Nice To Haves

  • Prior medical front desk experience.
  • Epic experience.

Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter patient demographic information.
  • Obtain and verify insurance authorizations and precertifications.
  • Complete medical record release requests.
  • Schedule and confirm patient appointments.
  • Enter, review, and submit charges daily for patient procedures and services.
  • Collect co-payments and reconcile daily reports and deposits for accuracy.
  • Provide general office and clerical support to the assigned area.

Benefits

  • Medical, dental, vision, prescription coverage, and HSA/FSA options.
  • Employer-matched 403(b), financial planning and hardship resources, disability insurance, and life insurance.
  • Paid time off and holidays.
  • Ascension-paid tuition, reimbursement, ongoing professional development, and online learning.
  • Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources.
  • Parental leave, adoption assistance, and family benefits.
  • Optional legal and pet insurance and transportation savings.
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