Office Operations Assistant - Family Medicine

Henry Ford Health • Burton, MI

9d

About The Position

The Office Operations Assistant provides customer service and administrative and clerical support to patients and customers in a medical setting. The role supports efficient office operations, accurate patient documentation, and a welcoming environment. The position is with Henry Ford Family Medicine at South Center Road in Burton, Michigan, and is full-time, 40 hours.

Requirements

• High school diploma equivalency or one year of applicable cumulative job-specific experience.
• Required professional licensure or certification may be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations and precertification.
• Complete medical record release requests and schedule and confirm patient appointments.
• Enter, review, and submit charges daily for patient procedures and services.
• Collect co-payments and reconcile daily reports and deposits for accuracy.
• Provide general office and clerical support to the assigned area.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED