Office Operations Assistant Internal Medicine

Ascension•Pensacola, FL

About The Position

The Office Operations Assistant supports the Internal Medicine department at Ascension Sacred Heart Medical Group in Pensacola, Florida. This full-time, day-shift role provides front-desk, patient coordination, and general administrative support. Responsibilities include welcoming patients and visitors, managing check-in and check-out, maintaining patient demographic and insurance information, coordinating records and appointments, submitting procedure charges, and handling co-payments and daily reconciliation.

Requirements

High school diploma equivalency or one year of applicable cumulative job-specific experience.
No licensure, certification, or registration credential is required.

Nice To Haves

One year of medical office experience.

Responsibilities

Greet patients and visitors and manage the check-in and check-out process.
Verify and enter patient demographic data.
Obtain and verify insurance authorizations and referrals.
Process medical record release requests.
Schedule and confirm patient appointments.
Submit daily charges for procedures.
Collect co-payments and reconcile daily reports and deposits.
Provide flexible and reliable general administrative and clerical support to functions within the assigned area.

Benefits

Medical, dental, vision, and prescription coverage, with HSA/FSA options.
Employer-matched 403(b), financial planning and hardship resources, disability insurance, and life insurance.
Paid time off and holidays.
Ascension-paid tuition through Vocare, tuition reimbursement, professional development, and online learning.
Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources.
Parental leave, adoption assistance, and family benefits.
Optional legal and pet insurance, transportation savings, and other benefits.

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