Office Operations Assistant - Family Medicine
Henry Ford Health•Clio, MI
About The Position
The Office Operations Assistant provides customer service and administrative and clerical support to patients and customers in a medical setting. The role helps create a smooth, positive experience for patients and visitors while supporting healthcare providers and the assigned office area. The position is based at Jonathan A. Arbogast, MD, 4154 W. Vienna Rd., Suite A, Clio, MI 48420, and is full-time days.
Requirements
- High school diploma equivalency or one year of applicable cumulative job-specific experience.
- Required professional licensure or certification may be used in lieu of education or experience, if applicable.
Nice To Haves
- Experience in a medical office or healthcare setting.
- Familiarity with medical terminology and insurance processes.
Responsibilities
- Greet patients and visitors and check patients in and out.
- Obtain necessary documentation.
- Verify and enter demographic information.
- Obtain and verify insurance authorizations and precertifications.
- Complete medical record release requests.
- Schedule and confirm patient appointments.
- Enter, review, and submit charges daily for patient procedures and services.
- Collect co-payments and reconcile daily reports and deposits for accuracy.
- Provide general office and clerical support to the assigned area.
Benefits
- Opportunities for career growth through continuous learning and collaboration.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
