Office Operations Assistant - Family Medicine

Henry Ford Health•Fenton, MI
•Onsite

About The Position

As an Asst-Office Operations, you will be the first point of contact for patients and visitors, providing essential administrative and clerical support in a medical setting. Your role is critical in ensuring a seamless and positive experience for patients while supporting the efficient operation of the healthcare team. Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities. As part of our team, you'll play a vital role in ensuring smooth operations and exceptional patient experiences in a dynamic healthcare environment.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information.
  • Obtain and verify insurance authorizations/precertification.
  • Complete medical record release requests and schedule/confirm patient appointments.
  • Enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to your assigned area.
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