Office Operations Assistant - Family Medicine

Henry Ford Health•Mount Morris, MI
•Onsite

About The Position

The Office Operations Assistant provides customer service and essential administrative and clerical support to patients and customers in a medical setting. The role supports smooth daily operations, including patient check-in, appointment scheduling, and other activities that contribute to positive patient experiences and efficient healthcare delivery. The position is with Henry Ford Family Medicine at 7057 N Clio Rd, Mount Morris, Michigan.

Requirements

  • High school diploma equivalency or one year of applicable cumulative job-specific experience.

Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information, and obtain insurance authorizations or precertification.
  • Complete medical record release requests and schedule and confirm patient appointments.
  • Enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile daily reports and deposits for accuracy.
  • Provide general office and clerical support to the assigned area.
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