Office Operations Assistant Heart Care
About The Position
This role is for an Office Operations Assistant in the Heart Care department at Ascension Medical Group Clinic in Indianapolis, IN. The schedule is Monday - Friday from 8 am to 4:30 pm. The assistant will be responsible for creating a seamless patient arrival experience by managing check-in and check-out processes, ensuring accuracy of patient care records by verifying demographic and insurance data, supporting the financial health of the clinic by securing insurance authorizations and managing co-payments and deposits, and orchestrating the clinic's daily flow by scheduling appointments and managing medical record requests.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Nice To Haves
- Customer service experience, front office preferred but not necessary
Responsibilities
- Manage the check-in and out process with a focus on hospitality and clinical readiness.
- Verify demographic and insurance data to ensure accuracy of patient care records.
- Secure necessary insurance authorizations and manage daily co-payments and deposits.
- Schedule appointments and manage medical record requests.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
