Office Manager

Transwestern • Chicago, IL

27d • $80,000 - $85,000

About The Position

The Office Manager supports consistent, responsive, and well-coordinated office operations within the market. Working closely with the Market Leader and administrative support teams, this role manages day-to-day office operations, vendor relationships, administrative workflows, onboarding support, office resources, and core business processes. The Office Manager uses sound judgment, clear communication, discretion, accountability, and a continuous-improvement mindset to help ensure team members have the structure, tools, and information needed to work effectively.

The position is based in Chicago, Illinois. The listed salary range is $80,000–$85,000. Candidates selected for an offer are subject to pre-employment background checks, which may include criminal history, education verification, motor vehicle records, credit history, and professional license verification, as well as a drug screen before starting employment.

Requirements

• Typically requires 3 or more years of administrative, office management, business operations, or related experience.
• Intermediate to advanced proficiency in Microsoft 365, including Outlook, Word, Excel, Teams, and SharePoint.
• Ability to maintain organized records, trackers, contact lists, process documentation, and support resources.
• Strong written and verbal communication skills.
• Sound judgment, discretion, and ability to manage confidential information.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to anticipate needs, solve problems, and follow through to resolution.
• Collaborative working style and ability to build trust across teams and functions.
• Continuous-improvement mindset and willingness to identify better ways of working.

Nice To Haves

• Bachelor’s degree in Business Management, Finance, Accounting, Communication, Management, or a related discipline is preferred.
• Experience in commercial real estate, professional services, property management, brokerage support, or a multi-office organization is preferred.

Responsibilities

• Partner with the Market Leader to support office operations, administrative coordination, and market-specific business needs.
• Work with the Market Leader to manage broker licensing and listing agreements on behalf of the Managing Broker.
• Manage day-to-day office operations, including reception coverage, conference room coordination, supplies, office equipment, mail services, and shared office resources.
• Coordinate office operations vendors, including vendors for supplies, equipment, facilities support, temporary staffing, and related services.
• Support new-hire onboarding logistics, including workspace setup, equipment coordination, access requests, office orientation, and administrative readiness.
• Coordinate administrative support coverage, including vacation coverage, backup planning, workload balancing, and reception support as needed.
• Help manage workflow, process consistency, and communication across administrative support team members.
• Identify and recommend improvements to office processes, administrative workflows, and support practices.
• Support office moves, seating changes, workspace planning, and light facilities coordination with market leadership and appropriate corporate teams.
• Maintain accurate office records, vendor files, support documentation, contact lists, equipment inventories, and standard operating information.
• Coordinate office meetings, market events, team gatherings, and employee engagement activities in line with market needs and budget expectations.
• Assist with office budget tracking, invoice coding, supply management, vendor expenses, and related administrative financial processes.
• Help team members route questions, resolve operational issues, and connect with appropriate tools, resources, or corporate support partners.
• Support consistent communication between market leadership, administrative teams, and corporate service teams.
• Maintain confidentiality and exercise sound judgment when handling sensitive business, personnel, financial, or operational information.
• Participate in Office of Administration initiatives, best-practice sharing, process updates, and tool adoption efforts as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed