Office Manager

Bayview Physicians Group • Suffolk, VA

21d • $25 - $39

About The Position

Bayview Physicians Group is seeking an Office Manager to lead the operations and culture of an outpatient medical practice in Hampton Roads, Virginia. The Office Manager is a hands-on leader who promotes patient-centered service, develops and engages staff, supports providers, and ensures the practice runs smoothly and meets operational and performance expectations. The role includes managing schedules, overtime, inventory, daily receipts and collections, and provider schedules; implementing company initiatives; and resolving issues with timely, solution-focused decisions. The Office Manager communicates with patients, providers, staff, and leadership, participates in regional manager meetings, and leads daily huddles and monthly staff and provider meetings. Bayview offers leadership development and internal advancement opportunities, a collaborative mission-driven culture, and full-time benefits. Compensation is $25–$39 per hour, with actual pay depending on specialty, experience, schedule, and job duties.

Requirements

• At least 3 years of supervisory experience in a medical setting.
• Proven leadership, communication, and interpersonal skills.
• Strong organizational and time-management abilities.
• Positive, professional attitude and strong work ethic.
• Detail-oriented and solutions-driven mindset.
• Willingness to support the office in whatever capacity is needed for success.

Nice To Haves

• Proficiency with general office equipment, including scanners, fax machines, and multi-line phone systems.
• Working knowledge of Microsoft Excel and Word.
• Experience with EMR systems.
• Understanding of HIPAA privacy practices.
• Familiarity with insurance plans and policies.
• Experience training and developing team members.

Responsibilities

• Promote a patient-centered culture by modeling outstanding customer service.
• Train, develop, and engage staff to ensure a welcoming experience for every patient.
• Maintain team morale through active engagement and recognition.
• Communicate effectively with patients, providers, staff, and leadership.
• Participate in regional manager meetings and lead daily huddles and monthly staff and provider meetings.
• Partner proactively with the Regional Manager, meet reporting deadlines, and present solutions.
• Oversee daily clinic operations as a hands-on, working manager.
• Support providers and staff in meeting operational and performance expectations.
• Manage staff schedules and overtime.
• Oversee inventory control and daily receipts and collections.
• Ensure provider schedules are accurate, efficient, and optimized.
• Implement company initiatives at the practice level.
• Troubleshoot issues and make timely, solution-focused decisions.

Benefits

• Leadership development and internal advancement opportunities.
• Full-time benefits.
• Competitive compensation of $25–$39 per hour, with actual pay depending on specialty, experience, schedule, and job duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed