Office Manager

Traditions Management•Louisville, KY

25d

About The Position

The Office Manager oversees business office functions for a long-term care community, including resident and employee records, financial accounting, billing, payroll, benefits administration, and accounts payable. The role maintains accurate resident census and financial records, supports families with billing and financial assistance questions, and follows applicable company procedures and local, state, and federal requirements, including HIPAA privacy practices.

Requirements

High school diploma or general education degree (GED).
Must be highly detail oriented.
Ability to handle multiple tasks and organize accordingly.
Ability to meet deadlines.

Nice To Haves

Previous office experience preferred.
Accounting experience preferred.

Responsibilities

Oversee transmission of Long-Term Care Insurance, Medicaid Waiver, and private statements.
Manage resident and employee files in accordance with local, state, and federal laws.
Account for all monies collected by the entity.
Serve as a contact for the fiscal intermediary and families.
Ensure correct accounting practices are followed.
Maintain daily and monthly resident census and ensure it corresponds with the census billed.
Liaise with family members and billing agencies regarding financial assistance.
Ensure all cash accounts are reconciled monthly.
Maintain safekeeping of all monies on hand.
Assist with resident or family complaints and report them to the appropriate person.
Maintain payroll employee files according to company policy and state and federal regulations.
Oversee the benefit administration process.
Oversee payroll processing.
Oversee accounts payable processing.
Participate in administrative staff meetings.
Comply with community privacy practices and procedures for resident and employee records and with state and federal privacy laws, including HIPAA.