Office Manager

Anchor Home•Timonium, MD

21d•$70,000 - $80,000•Onsite

About The Position

Anchor Home is seeking a highly organized, proactive, and results-driven Office Manager to serve as an administrative and operational partner to the Chief Executive Officer (CEO). The role provides project, administrative, financial, and organizational support across a variety of priorities. The Office Manager moves between executive support, problem-solving, financial coordination, and project management, taking ownership of day-to-day operations and following up with staff and vendors on outstanding tasks through completion. The position requires persistence, strong organization, sound judgment, discretion, good work ethics, and the ability to hold others accountable in a firm but tactful manner. The Office Manager leads administrative and special projects assigned by the CEO, coordinates cross-department initiatives and external service providers, and tracks progress, outstanding tasks, obstacles, and blockers. The position also coordinates financial activities and documentation with the bookkeeper, external CPA firm, and external auditors; supports budgeting, expense monitoring, financial reporting, and monthly accounting closeout; and follows up to ensure records are accurate and timely. The role coordinates program quality activities, including internal audits, documentation reviews, and compliance tracking. It supports the compliance manager in preparing for DDA reviews, QIO surveys, and other regulatory or quality assurance reviews, and works with program leadership to maintain audit readiness and improve administrative processes and documentation practices. The Office Manager also provides direct administrative support to the CEO, including meeting coordination, correspondence, reports and presentations, and calendar management. The position manages operational paperwork and documentation, handles confidential business, personnel, and financial information professionally, supports communication between the CEO and team members, and performs other duties and special projects as assigned by the CEO. This is a fully on-site role in Timonium, Maryland, Monday through Friday, from 9:00 AM to 5:30 PM. The employment arrangement is temp-to-perm.

Requirements

Bachelor’s degree required.
Minimum 5 years of experience in administrative support, executive support, business operations, or a related role.
Diligent and solutions-oriented.
Strong organizational and time-management skills.
Strong problem-solving skills and ability to work independently.
Strong attention to detail and comfort working with numbers and financial information.
Adaptable and comfortable managing changing priorities.
Professional judgment and discretion when handling confidential information.

Responsibilities

Lead administrative and special projects assigned by the CEO.
Deliver initiatives across departments and with external service providers.
Maintain project trackers; provide updates on progress, outstanding items, potential obstacles, and blockers.
Promptly flag overdue or at-risk items to leadership and hold colleagues accountable until tasks are completed.
Research vendors, coordinate proposals, and support implementation of approved solutions.
Coordinate financial activities with the company bookkeeper, external CPA firm, and external auditors.
Organize invoices, receipts, expense reports, and supporting financial documentation.
Assist with budgeting, budget tracking, expense monitoring, financial reporting, and monthly accounting closeout activities.
Follow up on outstanding financial items and help ensure records are accurate, organized, and submitted on time.
Coordinate program quality activities, including internal audits, documentation reviews, and compliance tracking.
Monitor completion of required program documentation and follow up with program leadership on outstanding items.
Assist the compliance manager with preparation for DDA reviews, QIO surveys, and other regulatory or quality assurance reviews.
Work with program leadership to maintain audit readiness and identify opportunities to improve administrative processes and documentation practices.
Provide direct administrative support to the CEO, including meeting coordination, correspondence, preparation of reports and presentations, and calendar management.
Manage paperwork and documentation needed to support daily operations and organizational requirements.
Handle confidential business, personnel, and financial information with discretion and professionalism.
Support communication between the CEO and team members as needed.
Perform other duties and special projects as assigned by the CEO.