Office Manager

7821db1d-efa6-440f-a7e7-291622846f9c • Angier, NC

15h

About The Position

Lane & Associates Family Dentistry is hiring an experienced Office Manager to lead its Angier office. The role combines strategic leadership with hands-on oversight of daily operations, with a focus on office performance, team development, and delivering an exceptional patient experience.

Requirements

• High school diploma or GED.
• At least 2 years of dental office experience.
• At least 2 years of dental management experience.
• Strong leadership, coaching, and team-building abilities.
• Excellent communication and interpersonal skills.
• Proven problem-solving and conflict-resolution capabilities.
• Professional, patient-focused, and service-oriented mindset.
• Comfort using dental software and computer systems.
• Ability to lift up to 15–20 pounds.

Nice To Haves

• Denticon experience preferred.

Responsibilities

• Lead daily office operations, including scheduling, productivity, collections, receivables, and expense management.
• Drive new-patient growth through community outreach and collaboration with the marketing team.
• Oversee the office’s online reputation and encourage excellent patient experiences.
• Coach, mentor, and develop team members, while ensuring compliance with company policies and procedures.
• Manage daily closings, deposits, and month-end reporting in partnership with the Regional Director.
• Address patient and employee concerns professionally and empathetically.
• Facilitate ongoing staff training and development.
• Maintain optimal provider schedules and doctor-to-patient ratios.
• Lead daily morning huddles and monthly team meetings.
• Manage inventory, ordering, and office supply needs.
• Participate in company initiatives, meetings, and communications.
• Perform additional duties as assigned.

Benefits

• Competitive pay.
• Quarterly performance bonus opportunities.
• Comprehensive benefits package, including health, dental, vision, life, disability, and FSA benefits.
• 401(k) with employer contribution.
• Paid time off and paid holidays.
• Fridays off at 2:00 PM.
• Uniform allowance.
• Paid training and professional development.
• Team events, employee recognition programs, and social campaigns.
• Volunteer opportunities through the Smile Squad Rewards Program.
• Birthday and work anniversary gifts from ownership.
• Opportunities to win tickets, VIP experiences, and giveaways through team partnerships and company-sponsored events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED