Office Manager

Compass • Arlington Heights, IL

21d • $30 - $32

About The Position

The Office Manager oversees daily office operations to ensure efficiency, organization, and productivity. The role serves as the primary point of contact for agents, staff, vendors, and visitors, supports brokerage operations, and maintains a professional work environment. The Office Manager also collaborates with Managing Brokers, supports agent onboarding and training, coordinates meetings, maintains records and inventory, and handles administrative and financial tasks.

Requirements

• 2–3 years of experience in customer service, training, office management, hospitality, or operations.
• Ability to establish credibility with key agent decision-makers and influencers.
• Strong listening skills, ability to connect with others, and empathy for customer pain points.
• Passion for creating community within a space and encouraging in-office interaction, bonding, and engagement.
• Strong problem-solving and analytical skills, with the ability to adapt and formulate solutions quickly.
• Meticulous attention to detail and strong organizational skills.

Nice To Haves

• Previous experience in real estate.

Responsibilities

• Enter and maintain property listings and Home Warranty information in required systems.
• Oversee daily office operations, including policies, procedures, IT systems, phone systems, and office supplies.
• Train and manage front desk and support staff, if applicable, ensuring adherence to office procedures and performance expectations.
• Conduct new agent onboarding meetings and provide ongoing training on company systems, tools, and resources.
• Collaborate with Managing Brokers to support transactions and ensure timely communication.
• Assist with preparing and reviewing monthly production and volume reports.
• Prepare sales meeting presentations and coordinate meeting logistics.
• Maintain accurate personnel and clerical records and update the office operations manual as needed.
• Use office software and systems to enhance productivity and workflow.
• Maintain professional relationships with vendors and clients.
• Monitor and replenish office supplies, signage, and lockbox inventory.
• Manage check deposits and ensure proper documentation.
• Provide notary services for staff, agents, and clients as needed.
• Perform other duties as assigned by management.

Benefits

• Incentive programs, which may include eligible cash, equity, or commissions.
• Paid vacation, holidays, sick time, parental leave, and recharge leave.
• Medical and tele-health benefits.
• Dental and vision benefits.
• 401(k) plan.
• Flexible spending accounts (FSAs).
• Commuter program.
• Life and disability insurance.
• Maven support system for new parents.
• Carrot fertility benefits.
• UrbanSitter caregiver referral network.
• Employee Assistance Program.
• Pet insurance.
• Professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed