Office Manager

Ethos Life

27d•$35 - $48•Hybrid

About The Position

Ethos is seeking a team-oriented, proactive Office Manager / Employee Experience Associate to own day-to-day operations of its San Francisco office and support programs that strengthen employee experience for both in-office and remote employees. The role partners with the People team on processes and programs that foster culture and engagement, and supports the executive team in partnership with the Chief of Staff. Responsibilities span office operations, employee experience and culture, company offsites, and executive and cross-functional support.

Requirements

Passion for creating a welcoming, inclusive workplace for in-office and remote employees.
Experience planning and executing events, ideally multiple events at once.
Strong project management skills, including managing timelines, budgets, and vendors across several projects.
Expert communication skills, an open mind, and a positive attitude.
Highly organized multitasker who thrives in a fast-paced environment.
Proactive, self-directed approach and comfort owning programs end to end.
Prior experience in office management, workplace experience, customer service, or a related field.
Passion for delivering high-level customer service and confidence managing a range of stakeholders.
Proficiency with Google Workspace (Docs, Sheets, Slides, etc.) and calendar scheduling.
Able to come into the San Francisco office at least 3 days a week.

Nice To Haves

Experience planning and executing multiple events at once.

Responsibilities

Own the day-to-day relationship with the property manager for the San Francisco office.
Oversee groceries, kitchen supplies, and catered meals; maintain a stocked pantry and clean dining area.
Receive, sort, and distribute incoming mail and deliveries, and process outgoing mail.
Manage visitor access, including badging, and provide a welcoming office environment.
Set up and maintain conference rooms, supply storage, and other office resources.
Purchase supplies, run office-related errands, and serve as the point of contact for office equipment needs.
Ensure new San Francisco hires have office setups, including desks, computers, and building and office-suite key card access.
Manage office improvements, including furniture, painting, storage, and layout changes, from vendor selection through completion.
Champion culture for the San Francisco office and help evolve a remote-first culture that connects and includes in-office and remote employees.
Own US employee appreciation day and holiday gifting, including planning, budgeting, vendor selection, and execution.
Plan and manage internal events, including trainings, business meetings, happy hours, holiday events, and team social events.
Own and build the Ethos swag store for employees and partners, including vendor relationships, product selection, inventory, and fulfillment.
Build, manage, and schedule the company offsite calendar across teams, coordinating venues, logistics, vendors, and team leads for 8–10 offsites per year.
Support the executive team EA on larger projects and during busy periods.
Support the Chief of Staff / VP of Communications on ad hoc projects, including employer branding.
Build and maintain working relationships with the Executive team, IT, People, Finance, Legal, and external vendors.
Perform administrative duties, maintain files, and organize documents as needed.