Office Manager

The US Oncology Network•El Paso, TX

22d•Onsite

About The Position

The Office Manager oversees operational activities at a Texas Oncology practice location, including business and front office functions. The role is primarily based at the El Paso Grandview location, with occasional travel between the El Paso Gateway and Joe Battle locations. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends or major holidays. The position manages office procedures, facilities, equipment maintenance, and daily supervision of non-clinical staff. It coordinates business office, front office, and clinic operations; supports reimbursement and financial reporting; and ensures activities follow company policies and applicable laws and regulations. The Office Manager also supports and adheres to the US Oncology Compliance Program, including its Code of Ethics and Business Standards.

Requirements

High school diploma or equivalent.
At least seven years of medical office management experience.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Oversee daily business office activities, including patient billing, collections, reimbursement, and computer operations.
Oversee daily front office activities, including scheduling, reception, and insurance authorization and verification.
Implement reimbursement policies and procedures and assist with policy development as appropriate.
Ensure business office activities maximize reimbursement and efficiency and comply with federal, state, and local laws and regulations.
Direct preparation of monthly reimbursement and financial reports for the business office.
Coordinate procedures among the front office, business office, and clinic to support smooth information flow and communication.
Implement manual and computerized systems to support office activities based on business needs.
Ensure adherence to company Human Resources policies; recruit, hire, and train business, front office, and support staff; and recommend merit increases, promotions, and disciplinary actions.
Provide assistance and coverage for business and front office functions as needed.
Oversee administrative and office management activities, including procurement and storage of office supplies, facilities management, and maintenance of office machines and equipment.
Work with vendors and suppliers as needed.
Maintain storage of medical records and office files.
Plan and allocate office space and resources.
Ensure compliance with company structure, mission, policies and procedures, and applicable laws and regulations governing medical office procedures.
Directly supervise non-clinical office staff, including business office, front office, and administrative support personnel.