Office Manager

Smurfit Westrock•Louisville, KY

23d•Onsite

About The Position

The Office Manager is a member of the plant leadership team, works directly for the General Manager, and has a functional relationship with the Senior Accountant. The role works independently and uses judgment to support the facility. It onboards hourly and salaried employees, oversees accounting, controlling, and office administration measures, and implements human resources policies and procedures with support from the group Human Resources Leader. The Office Manager helps promote a culture of safety and respect and works across functions to support compliance, training, record-keeping, audits, and safety-metric communication. The role works closely with the Senior Accountant on accurate and timely financial data, maintains employee and financial records, reconciles accounts payable and receivable, prepares routine reports and correspondence, assists with month-end close, and supports SOX-compliant review and sign-off procedures. The position supervises and mentors direct reports, supports administrative and customer-service activities, and conducts annual performance reviews. In partnership with the Senior HRBP and General Manager, it coordinates human resources matters at the facility and leads employee onboarding, including background checks, identity and work-eligibility verification, system and payroll setup, and orientation. It also supports hourly recordkeeping systems and corporate initiatives, communications, workforce placement, and contingent staffing needs. The position is based in an office within a plant environment. The company describes a culture based on integrity, respect, accountability, and excellence; training and learning opportunities; and an attractive salary reflecting skills, competencies, and potential.

Requirements

High school graduation or equivalent.
At least 5 years of prior office and accounting/bookkeeping experience.
3–5 years of supervisory experience managing others.
Intermediate or advanced computer skills, including Microsoft Office applications such as Excel, Word, and Outlook.
Ability to coordinate, oversee, and monitor clerical and administrative employees.
Good oral communication and customer-service skills.
Ability to communicate effectively and demonstrate courtesy and tact when interacting with employees and customers.
Good organizational skills and attention to detail and accuracy.
Ability to manage multiple administrative tasks.
Ability to communicate department policies and procedures effectively.

Nice To Haves

Associate degree or bachelor's degree in Business Administration, Finance, or Accounting.
At least 1 year of manufacturing and production experience.
Experience with accounting software such as JD Edwards.
Experience with an inventory/data-entry system such as AS400.

Responsibilities

Promote a culture of safety and respect as a member of the plant leadership team.
Work cross-functionally to support compliance, including training, record-keeping, audits, and communication of safety metrics.
Work with the Senior Accountant to maintain accurate and timely financial data, including journal entries, budget preparation, and financial reporting.
Maintain employee and financial files and follow corporate and division documentation, record-keeping, and reporting standards.
Reconcile accounts payable and accounts receivable to verify amounts received and remitted for materials.
Prepare and distribute routine and standardized reports and correspondence.
Assist with month-end closing, including journal entries, P&L review, and balance-sheet reconciliation.
Ensure appropriate sign-off and review procedures for SOX compliance.
Supervise and mentor direct reports through ongoing coaching and feedback, supporting their critical thinking and execution of scheduling, reporting, and customer-service duties.
Assist with customer service, mail processing and distribution, scale activities, payroll data entry, filing, and record-keeping.
Conduct annual performance reviews for direct reports using historical performance data and documentation.
Coordinate human resources matters for facility employees with the Senior HRBP and General Manager, providing information to support and resolve issues.
Lead onboarding for hourly and salaried employees, including background checks, identity and work-eligibility verification, system and payroll setup, and orientation.
Support hourly recordkeeping systems such as PeopleSoft and Workforce.
Support corporate initiatives and the General Manager through communications and site involvement, including employee surveys, recognition activities, open-enrollment presentations, safety training, and event planning.
Maintain communication tools such as bulletin boards and Marlin.
Work with corporate or local vendors to place plant hourly employees or meet contingent workforce needs.