Office Manager

Integrity Educational Services•Grand Rapids, MI

22d•$45,000 - $50,000•Onsite

About The Position

Hope Academy of West Michigan is seeking a bilingual Office Manager to support the smooth daily operation of the school. Integrity Educational Services (IES), a nonprofit educational service provider for Hope Academy of West Michigan and Lighthouse Academy, serves students through a Whole Child approach and emphasizes respect, inclusiveness, integrity, persistence, growth mindset, teamwork and excellence. Hope Academy is a K–12 charter school in Grand Rapids, Michigan, serving many English language learners and students who qualify for Title I. The Office Manager provides clerical support to the School Principal and supports teachers, students and parents. The role includes school office operations, student enrollment and records, attendance follow-up, cash handling, invoices, supplies and communication. The employee must speak and read English and Spanish, participate in required training, and support the school's mission, vision and values. This is an in-person, full-time contract position for 220 days, with an eight-hour shift from 7:30 a.m. to 4:00 p.m., Monday through Friday, including a 30-minute lunch.

Requirements

Bilingual English and Spanish; ability to speak and read Spanish is required.
Experience working in or managing a school office.
One year of office-managing experience is required.
Ability to self-motivate, multitask, remain calm under pressure and delegate tasks under pressure.
Comfort with office technology, including Google Suite.
Ability to read and comprehend simple instructions, correspondence and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to perform simple computations, calculate percentages and use a calculator.
Ability to follow detailed written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to apply verbal de-escalation skills as part of crisis intervention.
Knowledge of Google and/or Microsoft applications, or willingness to learn the computer skills needed for the position.
Must participate in and complete annual training, professional development and other training deemed appropriate for the position.
Must pass a criminal history records search and, if required, a physical and drug screen.

Nice To Haves

Associate degree preferred.
One year of K–12 experience preferred.

Responsibilities

Provide direct clerical support to the School Principal and assist teachers, students and parents.
Enroll students and maintain accurate records in PowerSchool in coordination with the IES Central Office Pupil Accounting Coordinator.
Handle cash and manage invoices.
Maintain office and school supplies, textbooks, Title purchasing and inventory as needed.
Assist the Principal with communications, enrollment referrals and paperwork.
Follow up on student attendance daily.
Ensure student immunization records are on file for at least 95% of students.
Oversee daily office operations.
Post Integrity Educational Services Board agendas and meeting minutes as needed.
Work with the Compliance Coordinator to ensure EpiCenter documents are completed accurately and on time.
Enroll staff in approved professional development and training.
Attend appropriate training, maintain medication logs, dispense medication as prescribed, and maintain AEDs, Epipens and other required first-aid supplies.
Help set up and secure enrollment appointments as needed.
Assist with obtaining and updating student CA 60s.
Receive new-student referrals, answer basic program questions, send enrollment packets, and route or schedule intakes as required.
Set up and monitor the building system for tracking traffic in and out of the building.
Assist the Principal with data entry for program evaluation.
Schedule and attend school activities, including field trips, family dinners, school events, conferences and parent conferences.
Perform other duties as assigned.