Office Manager

BHG Careers • Brooklyn Park, MN

21d • Onsite

About The Position

BHG is seeking a committed, proactive Office Manager dedicated to patient-centered care and recovery. The role supports a well-organized clinical environment, maintains accurate patient and financial records, and manages the administrative support team. The Office Manager helps patients through intake, treatment, and discharge while supporting efficient daily operations and BHG’s mission to help patients recover from addiction.

The schedule is Monday through Friday, 5:30 AM to 2:00 PM, fully on-site. Compensation is $25.00–$31.00 per hour, with a bonus structure and quarterly bonus potential. BHG describes itself as the largest network of Joint Commission-accredited treatment centers and a leading provider of opioid addiction treatment services, with over 110 locations in 24 states, more than 1,900 employees, and over 42,000 patients served.

Requirements

• High school diploma or equivalent.
• At least 3 years of general office experience or 1 year of office management experience.
• Must hold and maintain a valid driver’s license.

Nice To Haves

• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality requirements and information release protocols.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Support intake, scheduling, and discharge processes to help patients have a positive, compassionate treatment experience.
• Coordinate patient appointments with medical staff to promote timely access to care.
• Develop staff schedules and coordinate daily workflow.
• Ensure compliance with regulatory, accreditation, and organizational standards.
• Maintain accurate patient identification and financial records, and oversee fee collection processes.
• Assist patients with insurance documentation.
• Prepare bank deposits, complete accounting responsibilities, and submit timely operational reports.
• Manage office supplies, reception operations, and daily administrative needs.
• Lead, mentor, and support the administrative team in providing excellent service.
• Recruit, train, coach, and evaluate administrative staff while fostering accountability, collaboration, and professional growth.

Benefits

• Flexible and predictable schedules.
• Generous paid time off.
• Medical, dental, and vision coverage.
• Life insurance and disability protection.
• Competitive discretionary 401(k) match.
• Quarterly bonus potential.
• Incentives for certifications or licenses.
• Employee Assistance Program (EAP).
• Self-care and wellness services.
• Discounts on services and entertainment options.
• Role-based training programs.
• Developmental opportunities.
• Clinical supervision hours.
• Certification support.
• Career advancement pathways through a leveling program.
• Tuition reimbursement.
• Holidays off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED