Office Coordinator - Outpatient Rehab, Full-time, Days, 9-Mile

Baptist Health Care•Pensacola, FL

10d

About The Position

The Office Coordinator provides secretarial, administrative, and assistant support for the outpatient rehabilitation department. The role relies on program knowledge to assist team members, requires personal judgment and independent work, and helps ensure office operations run smoothly and efficiently. The coordinator collaborates with management on staff schedules, office policies and procedures, supplies, workflow, and projects.

Requirements

High school diploma or equivalent.
At least 1 year of experience as an Office Coordinator, Secretary, or Receptionist.
Knowledge of medical terminology and records management.
Basic computer skills.
Ability to handle confidential information appropriately.
Ability to function effectively with frequent interruptions.
Excellent written and oral communication skills.

Responsibilities

Perform administrative functions and provide assistance for the department.
Perform office duties including reception, copying, faxing, mailing, and filing.
Maintain electronic or paper files accurately.
Respond to calls and visits from patients, team members, contingent workers, and other visitors, and determine the urgency of situations.
Act as receptionist, receive visitors, and route mail.
Coordinate schedules and department activities for department members.
Initiate and maintain department files of case records, correspondence, reports, and resources.
Handle confidential information discreetly in minutes, letters, reports, and other documents.
Prepare monthly reports for the facility and/or business manager.
Oversee office management and maintenance for the department.
Anticipate maintenance, equipment, and supply needs.
Support coordination of rehabilitation orders and patient assignment or scheduling to therapists to ensure timely evaluations or treatments.
Accurately balance daily charges where applicable and collect copays and deductibles as contractually determined.
Perform other duties as assigned to support department and organizational operational needs.
Remain on campus immediately before, during, and after severe weather and/or disasters when required.