Office Coordinator - Outpatient Rehab, Full-time, Days, 9-Mile

Baptist Health Care•Pensacola, FL

About The Position

The Office Coordinator provides secretarial, administrative, and assistant support for the Outpatient Rehab department. The role uses program knowledge to assist team members, performs varied tasks, exercises personal judgment, and works independently to keep office operations running smoothly and efficiently. The coordinator collaborates with management on staff schedules, office policies and procedures, supplies, workflow, and projects. The position may require remaining on campus immediately before, during, and after severe weather or disasters.

Requirements

High school diploma or equivalent.
At least 1 year of experience as an Office Coordinator, Secretary, or Receptionist.
Knowledge of medical terminology and records management.
Basic computer skills.
Ability to handle confidential information appropriately.
Ability to function effectively with frequent interruptions.
Excellent written and oral communication skills.

Responsibilities

Perform a variety of administrative functions and provide assistance to the department.
Handle office duties including reception, copying, faxing, mailing, and filing; maintain accurate electronic or paper files.
Respond to calls and visits from patients, team members, contingent workers, and other visitors, determining the urgency of situations.
Welcome visitors and receive and route mail.
Coordinate schedules and department activities for all department members.
Initiate and maintain department files of case records, correspondence, reports, and resources.
Handle confidential information in minutes, letters, reports, and other documents discreetly.
Prepare monthly reports for the facility and/or business manager.
Oversee office management and maintenance for the department.
Anticipate maintenance, equipment, and supply needs.
Help coordinate rehab orders and patient assignments or scheduling with therapists to ensure timely evaluations or treatments.
Balance daily charges accurately where applicable and collect contractually determined copays and deductibles.
Perform other duties as assigned to support the department's and organization's operational needs.
Remain on campus immediately before, during, and after severe weather and/or disasters when required.