Office Coordinator Near San Diego State University

COCM•San Diego, CA

4d•$20 - $21•Onsite

About The Position

The Office Coordinator supports management of the community and assists with operational processes under the direct supervision of the Property Manager. The role includes welcoming residents, visitors, and vendors; answering and directing calls; processing mail, packages, and work orders; carrying out clerical and bookkeeping tasks; and performing leasing responsibilities. The coordinator maintains office records and documentation, helps prospective residents through the leasing process, supports resident relations and lease renewals, and participates in the professional staff on-call rotation. The position requires residency on site or within a predictable 30-minute radius of the property to respond to after-hours emergencies.

Requirements

High school diploma.
2–3 years of apartment clerical office experience or apartment leasing experience.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to operate office equipment, including a photocopier, fax machine, and telephone.
Knowledge of organizational structure, workflow, and operating procedures.
Knowledge of administrative and clerical procedures and systems, including file and record management and office procedures and terminology.
Good organization and communication skills.
Ability to work as a team player.
Ability to serve on the on-call rotation and respond to campus within 30 minutes.
Ability to move and lift up to 35 pounds.

Responsibilities

Serve as the first point of contact for visitors, residents, and vendors, maintaining a welcoming and professional environment.
Oversee daily office operations, including scheduling, correspondence, record-keeping, and filing.
Maintain accurate documentation for leasing and office functions and ensure records are organized and compliant.
Manage office supply inventory and ensure office equipment is in working condition.
Facilitate communication between residents and the management team to address concerns.
Respond to prospective residents by phone, email, and in person, providing accurate information.
Conduct property tours and highlight available units and community amenities.
Assist prospective residents from application submission through lease execution.
Verify applicant documentation and follow leasing policies and procedures.
Assist with accounts payable by processing invoices and maintaining accurate records.
Process resident rent payments and maintain financial records.
Respond to resident questions and concerns in a timely manner.
Contact current residents proactively regarding lease renewals.
Participate in the professional staff on-call duty rotation and respond to after-hours emergencies.
Perform other duties as assigned.