Office Coordinator Near San Diego State University

Capstone on Campus Management LLC•San Diego, CA

4d•$20 - $21•Onsite

About The Position

The Office Coordinator supports management of The Row community near San Diego State University and assists with operational processes under the direct supervision of the Property Manager. The role includes welcoming residents, visitors, and vendors; managing office communications and records; assisting with leasing and bookkeeping; responding to resident questions; and participating in the professional staff on-call rotation. The position requires on-site residency or residency within a predictable 30-minute radius of the property to respond to after-hours emergencies. Some evening and weekend work may be required. The position is scheduled Monday through Friday, 9:00 a.m. to 5:30 p.m., with advance notice for additional evening or weekend hours. The work environment is mid-to-high paced with usually moderate noise. Compensation is $19.50–$20.50 per hour, commensurate with experience, with a staff apartment and comprehensive benefits package.

Requirements

High school diploma.
2–3 years of apartment clerical office experience or apartment leasing experience.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to operate office equipment, including a photocopier, fax machine, and telephone.
Knowledge of organizational structure, workflow, and operating procedures.
Knowledge of administrative and clerical procedures and systems, including managing files and records and other office procedures and terminology.
Good organizational and communication skills.
Ability to work as a team player.
Ability to serve on the on-call rotation and respond within 30 minutes to campus.
Ability to move and lift up to 35 pounds.

Responsibilities

Serve as the first point of contact for visitors, residents, and vendors, maintaining a welcoming and professional environment.
Oversee daily office operations, including scheduling, correspondence, record-keeping, and filing.
Maintain accurate documentation for leasing and office functions and support compliance and organization.
Manage office supply inventory and ensure office equipment is in working condition.
Facilitate communication between residents and management to help resolve concerns promptly.
Respond to prospective residents by phone, email, and walk-in, providing accurate information.
Conduct property tours and highlight available units and community amenities.
Assist prospective residents through the leasing process, from application submission through lease execution.
Verify applicant documentation and follow leasing policies and procedures.
Assist with accounts payable by processing invoices and maintaining accurate records to support timely payments.
Maintain financial records, including processing resident rent payments.
Respond to resident questions and concerns in a timely manner.
Proactively contact current residents about the lease renewal process and facilitate renewals.
Participate in the professional staff on-call duty rotation and respond to after-hours emergencies within the required 30-minute radius.
Perform other duties as assigned.