Office Associate
About The Position
The Division of Family & Community Services is seeking an Office Associate to support the daily administrative operations of the Cook County Family and Community Resource Center in the South Loop Office. The position involves processing incoming mail, answering phones, greeting visitors, and providing general office support. The ideal candidate is personable, detail-oriented, discreet, and able to handle varied tasks diligently under pressure. The Division connects Illinois residents with programs and services that improve health and well-being and promote family self-sufficiency. This position is based at 1112 S Wabash Ave, Chicago, Illinois. The work schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with a one-hour unpaid lunch. Reporting to headquarters as needed is required; the schedule may be weekly, monthly, or otherwise depending on operational needs.
Requirements
- Knowledge, skill, and mental development equivalent to completion of high school.
- Two years of office experience.
Responsibilities
- Receive and distribute mail, manual releases, and memos, including customer and applicant correspondence, drop-box items, faxes, and centrally mailed reports.
- Edit general client information in the Integrated Eligibility System (IES).
- Serve as a back-up receptionist.
- Provide clerical office support.
- Serve as a back-up timekeeper when the timekeeper is absent.
- Maintain files, office supplies, and forms.
- Perform other duties as required or assigned that are reasonably within the scope of the listed duties.
Benefits
- Pension program
- Group health, life, dental, and vision insurance
- Three paid personal business days annually
- Twelve paid sick days annually, with carryover
- Ten to twenty-five days of paid vacation annually, with ten days in the first year
- Thirteen paid holidays annually, and fourteen in even-numbered years
- Flexible work schedules when available and dependent on the position
- Twelve weeks of paid parental leave
- Deferred compensation supplemental retirement plan
- Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill training and apprenticeship benefits eligibility for qualifying veterans
- Commuter Savings Program for Chicago employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
