Office Associate
About The Position
The Division of Family & Community Services is seeking an Office Associate to support the daily administrative operations of the Cook County Family and Community Resource Center in the Lower North FCRC Office. The position processes incoming mail, answers phones, and greets visitors at the front desk. The ideal candidate is personable, diligent under pressure, attentive to detail, and discreet, and is comfortable finding effective ways to improve results. The Division connects Illinois residents with programs and services that improve health and well-being and promote family self-sufficiency and integrity.
Requirements
- Knowledge, skill, and mental development equivalent to completion of high school.
- Two years of office experience.
Responsibilities
- Receive and distribute mail, manual releases, and memos, including customer and applicant correspondence, drop box items, faxes, and centrally mailed reports.
- Edit general client information in the Integrated Eligibility System (IES).
- Serve as back-up receptionist.
- Provide clerical office support.
- Serve as back-up timekeeper when the timekeeper is absent.
- Maintain files, office supplies, and forms.
- Perform other duties as required or assigned that are reasonably within the scope of the listed duties.
Benefits
- Pension program
- Competitive group insurance benefits, including health, life, dental, and vision insurance
- Three paid personal business days annually
- Twelve paid sick days annually, with unused sick days carrying over from year to year
- Ten to 25 days of paid vacation annually, with 10 days in the first year of employment
- Thirteen paid holidays annually, and 14 in even-numbered years
- Flexible work schedules when available and dependent on the position
- Twelve weeks of paid parental leave
- Deferred Compensation Program supplemental retirement plan
- Optional pre-tax Medical Care Assistance Plan (MCAP) and Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill training and apprenticeship benefits eligibility for qualifying veterans
- Five percent salary differential for bilingual positions
- Commuter Savings Program for Chicago employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
