Office Associate

Crowe•Fort Wayne, IN

12d•Onsite

About The Position

Crowe is hiring a Workplace Operations Office Associate to support office operations and enhance the office experience through administrative support, event coordination, and project management. The position collaborates with various teams to help ensure smooth operations and exceptional service delivery. It is part-time and requires working onsite at the Fort Wayne office. Schedule flexibility and potential travel may be necessary. The role supports daily workplace needs, including communications, visitor requests, mail, supplies, vendors, meetings, events, facility access, office technology, safety, and budget-related activities. It also assists with strategic office initiatives, Associate training and development, and continuous process improvement. The successful candidate is expected to uphold Crowe’s values of Care, Trust, Courage, and Stewardship and act ethically and with integrity.

Requirements

1–3 years of experience in professional services operations.
Strong communication, organizational, and project management skills.
Proficiency in Microsoft Word, Excel, and PowerPoint, and ability to learn new software quickly.
Ability to build professional relationships and deliver exceptional client service.
Work onsite at the Fort Wayne office location.

Nice To Haves

Bachelor’s or Associate’s degree in business or a related field.
Experience in the professional services industry and familiarity with work request applications.
Strong analytical and problem-solving skills.
High attention to detail and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Operate firmwide phone lines and video doorbells, respond to incoming calls and visitor requests, and route inquiries to appropriate contacts.
Provide administrative support for daily office operations, including mail management, office supply maintenance, and vendor coordination.
Organize and manage meeting and event logistics, ensuring a welcoming and secure environment.
Serve as the primary point of contact for facility access and customer service inquiries.
Collaborate with IT to maintain office technology and furnishings.
Act as a local safety coordinator and first responder, ensuring compliance with safety protocols.
Assist in budget management and support strategic office initiatives alongside the Office Managing Partner and Office Management Leaders.
Mentor and supervise Associates and assist with training and development.
Use Microsoft Office Suite and other software for document creation, formatting, and reporting.
Contribute to continuous improvement efforts and identify opportunities for process enhancements.