Office Associate

Interstate Batteries•Flint, MI
•$17 - $21

About The Position

The Office Associate effectively operates the distributorship’s front desk, handling phones, paperwork, and general accounting. The role performs administrative duties supporting distributor operations, including accounts payable and receivable, invoicing, collections, financial close activities, deposit verification, processing handheld-device data, customer service, retail counter support, dealer database maintenance, and inventory assistance. The position works under general supervision and receives regular review by the Manager. The associate is expected to operate with integrity and demonstrate a positive attitude.

Requirements

  • High school graduate or equivalent.
  • At least one year of administrative support experience in a warehouse or retail environment.
  • At least one year of bookkeeping or accounting experience, including accounts payable, accounts receivable, and collections.
  • Proficiency with Microsoft Office products, including Outlook and Excel.
  • Multi-line phone experience.
  • Professional etiquette.
  • Excellent verbal communication skills.
  • Previous experience in a customer-facing role.
  • Ability to multitask and quickly transition between functions or tasks.
  • Good organizational skills and ability to prioritize tasks.
  • Accuracy and attention to detail.
  • Ability to approach tasks with a sense of urgency and work effectively in a team environment.
  • Strong data-entry skills.
  • Ability to operate a motor vehicle.
  • Clean driving record and ability to meet driver qualification requirements.
  • Valid driver’s license.

Nice To Haves

  • Some college education.

Responsibilities

  • Maintain accounts payable and accounts receivable accurately, including auditing, paying, and filing vendor invoices in accordance with company policy and procedure.
  • Manage collections and prepare customer invoices, purchase orders, and delivery tickets accurately and on time.
  • Complete monthly, quarterly, and year-end close efficiently, accurately, and on schedule.
  • Verify deposits for accuracy and ensure they are made on time.
  • Upload and download handheld computer devices and process data according to a set schedule.
  • Provide exceptional customer service in person and over the phone.
  • Support front-counter retail as needed.
  • Maintain the dealer database.
  • Assist with inventory counts and research variances.
  • Follow and fulfill driver program requirements specified by the manager.
  • Perform other duties as assigned.
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