Office Associate

Servco • Honolulu, HI

4d

About The Position

The Office Associate at Servco Lexus Honolulu handles cashiering in the customer service lounge and provides administrative support to the dealership’s business office. The role processes customer payments, maintains cash and transaction records, supports vendor and warranty payment processing, manages filing and supplies, and assists customers and the Business Office Manager.

Requirements

• High school graduate or equivalent.
• Cashiering experience.
• Able to type at least 25 words per minute and operate a ten-key by touch.
• Experience with Microsoft Word, Excel, and Access.
• Excellent communication and customer relations skills.
• Detail oriented.
• Able to multitask and adapt to change.

Nice To Haves

• Accounts payable work experience preferred.

Responsibilities

• Collect and process customer payment transactions for the parts and service departments.
• Balance daily cash and handle daily bank deposits.
• Process customer check requests related to refunds, cancellations, or overpayments.
• Post payment transactions accurately and on time.
• Process purchase orders for vendor payments.
• Post third-party warranty claim payments weekly and process invoices for final closing.
• File and maintain records logs and manage supply inventory.
• Answer customer inquiries by phone and redirect calls to the appropriate department.
• Assist the Business Office Manager with clerical needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED