Office Associate

Morningstar Properties • Tampa, FL

4d • Onsite

About The Position

Morningstar Properties is seeking a part-time Office Associate (also described as an Office Assistant) for its Morningstar Storage facility. The role supports the Property Manager and team in delivering a superior customer experience and maintaining efficient property operations. The associate handles customer inquiries and transactions, sales leads, phone management, documentation, and administrative programs; learns and uses property systems and procedures; and helps maintain the cleanliness, curb appeal, and organization of the site. The position requires independent initiative, teamwork, attention to detail, and a flexible schedule that includes weekends.

Requirements

• High school diploma or GED required.
• Valid driver’s license in the state of employment for occasional work-related driving tasks.
• Proficiency with computers, including Microsoft Office Suite, email, and navigating multiple systems throughout the workday.
• Willingness to work a flexible schedule.
• Availability to work weekends.
• Pass a pre-employment background check if extended an offer.
• Ability to frequently stand, walk, sit, and move freely throughout the property.
• Ability to climb a ladder and stoop, kneel, crouch, or crawl.
• Ability to regularly lift up to 50 pounds.

Nice To Haves

• Associate’s or bachelor’s degree is a plus but not required.
• Curiosity, creativity, and willingness to learn.
• Positive, team-oriented attitude and a can-do approach.
• Self-motivation, dependability, and comfort working independently.
• Pride in contributing to a team focused on operational excellence and customer satisfaction.

Responsibilities

• Build strong customer relationships, respond professionally to inquiries, and support customers.
• Support property sales goals by closing sales leads, using phone sales skills, demonstrating pricing knowledge, using the technology platform, and following up on leads.
• Understand property operations, competition, and KPIs to support business decisions.
• Execute daily office operations, including customer transactions, phone management, lead tracking, documentation, and administrative programs.
• Learn property systems, procedures, and best practices through hands-on training and guidance from the Property Manager and broader team.
• Help maintain cleanliness standards, curb appeal, and overall site organization.
• Conduct regular property walkthroughs and adapt to new tools and technology.
• Follow policies and procedures and use tools such as the technology platform, daily checklists, lead-to-lease, and delinquency management accurately.
• Take ownership of responsibilities, seek improvements, and demonstrate accountability without constant supervision.
• Collaborate with the Property Manager and team, maintain a positive attitude, provide coverage when needed, and follow instructions and assignments.
• Communicate clearly with teammates to ensure smooth hand-offs and continuity of service.
• Perform other related duties as assigned.

Benefits

• Competitive pay.
• 401(k) with employer match.
• Community involvement through the Morningstar Cares program.
• Potential opportunities for advancement based on performance, company needs, and open positions.
• Training programs for employee success.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED