Office Assistant-Training

City of Myrtle Beach•Sc, SC

About The Position

The Office Assistant provides routine clerical and administrative support for an assigned City of Myrtle Beach division or department. Assignments may include General Reed Recreation Center, the Historic Myrtle Beach Train Depot, City picnic shelters, Special Events, the Convention Center, Police Department, Public Works, or Parks, Recreation, and Sports Tourism. The role supports daily office operations, customer service, records, communications, and department-specific administrative processes. Core duties include answering calls and greeting visitors, responding to routine questions, preparing and proofreading documents, processing mail and email, maintaining files and reference materials, managing supplies, assisting with routine clerical tasks, and communicating with City employees, officials, vendors, businesses, and the public. The assistant uses computers and general office equipment, including word processing, spreadsheet, database, telephone, and postage systems. Additional duties depend on the assigned department. They may involve event calendars, websites and social media; case files and police training or personnel records; Public Works employee, safety, and radio or gate records; program registrations, fees, deposits, and purchasing documentation; or facility rental calendars, permits, payments, tours, and Special Events paperwork. The position is sedentary and performed in an office setting, though it may periodically involve unpredicted requirements or demands.

Requirements

High school diploma or equivalent.
Knowledge of Microsoft Word and Excel.
Knowledge of office equipment, processes, and practices.
Knowledge of customer service principles and assigned department programs, policies, and procedures.
Knowledge of bookkeeping.
Ability to type, organize, communicate verbally and in writing, gather information, and pay attention to detail.
Ability to manage time, work with data and calculations, follow instructions, use reference materials, and exercise judgment in changing situations.
Ability to operate and control equipment, machinery, tools, or materials used in performing essential functions.

Nice To Haves

One year of clerical work experience is preferred.

Responsibilities

Answer telephone calls, greet visitors, direct inquiries, and relay messages.
Provide customer service and information about departmental services, activities, procedures, forms, and fees; respond to routine requests and refer issues as appropriate.
Prepare, type, compose, complete, research, compile, and proofread correspondence, forms, reports, records, and other documents.
Process incoming and outgoing mail and email.
Maintain supply and equipment inventories, initiate purchase orders, and receive and distribute shipments.
Maintain departmental records, files, training files, applicant files, and reference materials.
Assist management with routine clerical tasks such as phone calls, copying, and sending or receiving faxes.
Receive, review, process, forward, retain, and file forms, reports, correspondence, logs, applications, invoices, purchase orders, personnel forms, budget documents, contracts, and other records.
Communicate with supervisors, City employees, County officials, vendors, local businesses, the public, and others to coordinate work and exchange information.
Operate a computer, telephone, postage machine, and general office equipment, including applicable word processing, spreadsheet, and database software.
Depending on assignment, update event websites and social media, maintain event calendars and documentation, and assist with marketing or sales projects.
Depending on assignment, maintain Police Department case files, databases, seizure records, training and personnel records, applicant records, accounts payable documentation, and logs; schedule training and assist with case preparation.
Depending on assignment, maintain Public Works accident, personnel, leave, training, time sheet, vehicle, and access records; monitor radio and security gate; and schedule interviews.
Depending on assignment, process program registrations, collect fees, prepare deposits and purchase orders, review financial documents, research discrepancies, and maintain records.
Depending on assignment, maintain facility rental calendars and records, collect permits and payments, conduct facility tours, and process Special Events applications and billing.
May process membership fees, issue receipts and change, record and tally transactions, and make bank deposits.
Perform other related duties as assigned, requested, or required.