Training Department Office Specialist

State of Utah•American Fork, UT
•Onsite

About The Position

The Training Department Office Specialist provides office and administrative support to the Utah State Developmental Center’s Training Department, including support for the New Employee Orientation (NEO) Coordinator. The role exercises independent judgment while completing complex office production tasks that require specialized office skills and knowledge of applicable rules, policies, and procedures. The incumbent serves as a focal point for advanced agency-specific assignments, processes documents for accuracy and completeness, updates information, evaluates documents against policy, and generates recurring reports. The position is in-office/on-site at 895 N 900 E, American Fork, Utah 84003. A criminal history check is required; no drug test is required. The position is full-time and eligible for a full benefits package, with an hourly salary range of $14.75 to $26.73.

Requirements

  • Work independently and use sound judgment.
  • Be organized and able to multitask.
  • Be professional, responsible, and friendly.
  • Have general knowledge of office equipment.
  • Successfully pass a criminal history check.

Nice To Haves

  • Advanced office skills.
  • Advanced knowledge of office equipment.

Responsibilities

  • Provide support to the New Employee Orientation (NEO) Coordinator.
  • Perform periodic reception duties for CMBT clinics.
  • Maintain shared schedules and coordinate appointments, meetings, training, facilities, and other activities.
  • Prepare interview documents and materials for panel members.
  • Facilitate or assist with NEO interviews; contact applicants to schedule interviews and follow up.
  • Facilitate or assist with fingerprinting and the Livescan process.
  • Monitor office supplies and place orders each week; help ensure supplies are ordered, received, inspected, and stored as needed.
  • Complete environmental tasks each week.
  • Facilitate three fire drills per quarter.
  • Ensure employees are up to date with training.
  • Perform data entry and maintain shared documents, files, and record-keeping systems.
  • Prepare and process documents; review them for accuracy and completeness, reconcile discrepancies, make adjustments, update information, evaluate against policy, and compare elements for consistency or logical relationships.
  • Write or draft correspondence, reports, documents, and other written materials.
  • Sort, label, file, and retrieve documents and other materials.
  • Receive, research, and respond to incoming questions or complaints; provide information, explain policies and procedures, and facilitate resolutions.
  • Apply agency regulations, policies, and procedures.
  • Provide the public and others with information and assistance in completing forms and applications; locate and assemble records and information that may require research and judgment.
  • Prepare and generate recurring reports using automated processes and subject-matter understanding.
  • Perform other office duties as assigned, which may include basic accounting or bookkeeping, payroll processing, or accounts payable and receivable.
  • Assist in training vendors and new employees.

Benefits

  • Full benefits package eligibility.
  • Job stability within a well-established organization.
  • Career growth, skill development, and opportunities for leadership.
  • Meaningful work supporting community services and organizational goals.
  • Supportive work environment emphasizing cooperation, strong work ethics, and mutual support.
  • Work/life balance is valued.
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