Office Specialist (Member Services Department)

San Bernardino County Employees' Retirement Association•San Bernardino, CA

About The Position

Under varied levels of supervision, the Office Specialist performs clerical work in support of a San Bernardino County Employees' Retirement Association (SBCERA) department. Assignments vary by unit and require knowledge of specific departmental procedures and practices of varying complexity and interpretation. The employee also performs related duties as required. Every employee is expected to model SBCERA’s core values by acting with integrity, embracing accountability, collaborating across teams, and striving for professional excellence in service to its 50,000+ members and beneficiaries. This position is at will and serves at the pleasure of the Chief Executive Officer. Before employment, the selected candidate must successfully complete a background review, including fingerprinting, and a medical examination that includes drug/alcohol screening.

Requirements

  • Option A: Six months of full-time clerical or technical-level experience in a California public retirement system office.
  • Option B: One year of full-time experience performing multifaceted clerical tasks in an office environment, including a variety of clerical tasks, public contact, and computer use.
  • Option C: Six semester units (nine quarter units) of completed college coursework in behavioral sciences, business or public administration, or a closely related field.
  • Submit a resume and cover letter with the application and clearly describe experience in the designated areas.
  • Successfully complete a background review, including fingerprinting, and a medical examination that includes drug/alcohol screening, before employment.

Responsibilities

  • Enter data and information from source documents into a pension administration system, legal office software, imaging system, or other computer system, following standard references and prescribed formats.
  • Type correspondence, forms, legal documents, reports, labels, memoranda, resolutions, and other written communications from written copy, dictation, machine recordings, or procedural guides.
  • Answer routine requests for information by enclosing materials or sending form letters, and compose routine factual letters, following supervisor referral or personal screening of correspondence.
  • Receive, pull, and file documents, medical records, personnel files, or other records; check forms for completeness as needed; batch, scan, and index documents.
  • Operate office equipment such as computers, printers, automatic copiers, scanners, and fax machines.
  • Receive, sort, and distribute mail.
  • Perform other duties as assigned.
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