Office Assistant-Vascular Surgery

Luminis Health•Lanham, MD

14h•$18 - $26

About The Position

The Office Assistant works in an ambulatory setting and performs a variety of duties, including greeting, registering, scheduling, and checking out patients using a computerized practice management system. The role also involves maintaining and safeguarding patient medical records and contributing to smooth patient flow. The Office Assistant provides customer service during in-person and telephone interactions and works cooperatively with practice staff and physicians. The position includes patient registration, referral and insurance verification communications, scanning and abstracting, obtaining medical records, handling office calls and appointments, and performing daily business operations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is an overview rather than an exhaustive list; supervisors may assign other duties as necessary.

Requirements

High school diploma or GED required, or documentation of graduation from an accredited training program preferred.
Medical Interpretation certification is required when serving as a qualified bilingual or multilingual interpreter.
Work cooperatively with practice staff and physicians.

Nice To Haves

One year of clerical or billing experience in a medical office setting is preferred.
Customer service experience is strongly preferred.
Graduation from an accredited training program is preferred.

Responsibilities

Greet and accurately register patients in the practice management system.
Communicate with insurance companies and other medical offices to obtain referrals and verify coverage.
Perform scanning and abstracting duties.
Obtain patient records from offices and hospitals as needed.
Answer and screen office calls, schedule patient appointments, take messages, and redirect calls as appropriate.
Perform daily business operations.
Maintain and safeguard patient medical records and contribute to smooth patient flow.
Provide customer service to patients in person and by telephone.

Benefits

Medical insurance
Dental insurance
Vision insurance
Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year
Paid time off
Tuition assistance
Employee referral bonus
Paid holidays for full-time employees
Disability coverage for full-time employees
Life and AD&D coverage for full-time employees
Wellness programs
Employee assistance programs