Medical Assistant - Vascular Surgery

WakeMed Health & Hospitals • Raleigh, NC

2d

About The Position

The Medical Assistant supports WakeMed’s Vascular Surgery team by providing compassionate, family-centered care in a specialty ambulatory setting. Working under the direction and delegation of a provider, the Medical Assistant partners with physicians, nurses, and other healthcare professionals to provide clinical care and a positive patient experience.

Responsibilities include rooming patients; obtaining and documenting vital signs, medical histories, medications, and other clinical information in the electronic medical record; assisting providers with examinations, procedures, and treatments within the scope of practice; and coordinating referrals, authorizations, follow-up appointments, and patient education. The role also involves communicating care plans and instructions to patients and families, preparing exam rooms, maintaining supplies, and following clinical protocols, infection-prevention standards, and organizational policies.

The position is part of an ambulatory vascular program focused on efficient, high-quality care, including minimally invasive vascular and interventional procedures. The department describes a collaborative team culture, work-life balance, opportunities for professional growth and certification advancement, and use of advanced imaging technology and innovative procedural techniques. Flexibility to travel to other locations to meet patient needs is required.

Requirements

• High school diploma or equivalent.
• One year of clinical experience as a Medical Assistant, or completion of an approved Medical Assistant program (AAMA, AMT, ARMA, or NCCT).
• Flexibility to travel to other locations to meet patient needs.
• Ability to build rapport and communicate effectively with pediatric patients and their families.
• Strong organizational skills and ability to manage competing priorities in a fast-paced clinical environment.
• Exceptional attention to detail and commitment to safe, accurate patient care.
• Collaborative approach, professionalism, and commitment to continuous learning.
• Ability to provide compassionate support and foster a positive experience for patients, families, and colleagues.
• Commitment to care reflecting WakeMed’s values and patient-centered culture.

Nice To Haves

• Experience as a Medical Assistant in a specialty care, pediatric, or ambulatory care setting.
• Experience supporting patients with complex medical needs and coordinating care across multiple providers and services.

Responsibilities

• Room patients and obtain and accurately document vital signs, medical histories, medications, and other clinical information in the electronic medical record.
• Assist providers with examinations, procedures, and treatments within the scope of practice.
• Coordinate patient care activities, including referrals, authorizations, follow-up appointments, and patient education.
• Communicate care plans, treatment instructions, and next steps to patients and families.
• Prepare exam rooms, maintain supplies, and help ensure a safe, organized, and welcoming environment.
• Collaborate with physicians, advanced practice providers, nurses, and support staff to promote seamless patient care.
• Respond to patient and family questions with professionalism, empathy, and a service-oriented mindset.
• Follow clinical protocols, infection-prevention standards, and organizational policies.
• Travel to other locations as needed to meet patient needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED