Office and Patient Coordinator OPC

Psychiatric Medical Care • Lewistown, MT

21d • Onsite

About The Position

The Office and Patient Coordinator (OPC) provides quality administrative and clerical services to Senior Life Solutions program staff and assists patients with care needs. Senior Life Solutions is an intensive outpatient therapy program for individuals, typically age 65 and older, experiencing depression and/or anxiety related to life changes often associated with aging. The OPC may transport patients in a provided vehicle and helps ensure transportation is provided safely. The role supports insurance verification and billing procedures, provides clerical support to team members, assists with patient care, and contributes to positive team dynamics and excellent customer service.

The position is onsite in Lewistown, Montana, serving older adults ages 65 and above. The schedule is Monday through Friday, with no holidays, weekends, or on-call responsibilities. The position may involve exposure to viruses, disease, and infection from patients. Physical activities include intermittent standing, walking, bending, kneeling, stooping, crouching, lifting, driving, and supporting patients. The employee is regularly required to talk and hear; vision requirements include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Requirements

• High school diploma or GED.
• Administrative, organizational, interpersonal, and time-management skills.
• Ability to work as a team player within a small interdisciplinary team.
• Experience providing care to older adults in a hospital or nursing facility environment.
• Experience performing secretarial or clerical duties.
• Experience working with computers and electronic medical records.
• Good driving record and comfort with transportation and driving a van.
• Ability to perform intermittent physical activities, including standing, walking, bending, kneeling, stooping, crouching, lifting, driving, and supporting patients.
• Ability to talk and hear regularly; required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• CNA, MA, or LPN certification.
• Experience transporting patients.
• Knowledge of community resources for older adults.
• Familiarity with medical terminology and medical team roles, including functioning with other hospital departments.

Responsibilities

• Provide administrative and clerical services for program staff.
• Assist patients with care needs.
• Assist with insurance verification and billing procedures.
• Provide clerical support to team members.
• Transport patients in a provided vehicle, as applicable, and ensure transportation is safe.
• Contribute to positive team dynamics and excellent customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED