Ocular Surface Sales Specialist-Jersey City

Harrow, Inc.•Jersey City, NJ
•Remote

About The Position

The Ocular Surface Sales Specialist launches and grows market share in a defined geographic area, with a strong focus on generating demand through the payer channel. The specialist reports to the Area Sales Manager and supports an ocular surface portfolio that includes Vevye, Tyrvaya, Verkazia, Natacyn, and complementary products. The role requires a motivated, organized self-starter who can solve challenges, build a positive presence with customers and colleagues, and adapt to a dynamic ophthalmic market. The specialist achieves assigned monthly, quarterly, and annual sales revenue and product objectives through consultation and value-based communication with ophthalmologists, optometrists, and their staff about Harrow ophthalmic-branded formulations. The position is remote and field-based, with routine travel across the assigned territory, including overnight stays, and up to 80% weekly travel.

Requirements

  • Bachelor’s degree in a related field.
  • At least 3 years of pharmaceutical or medical device sales experience.
  • Ability to build, develop, and maintain longstanding customer relationships.
  • Ability to quickly learn products and practice information and offer relevant solutions.
  • Experience executing strategic and targeted business plans around priorities and goals.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to balance a broad portfolio of products.
  • Knowledge of the payer landscape, including Commercial, Medicare Part D, and dual eligibility.
  • Understanding of how physicians make patient-care decisions for various therapies.
  • Excellent presentation and interpersonal skills.
  • Sound independent judgment and initiative.
  • Strong communication and writing skills.
  • Ability to multitask and adjust priorities as needed.
  • Problem-solving and analytical skills.

Nice To Haves

  • Ophthalmic sales experience.
  • Experience and clinical understanding of the eye care space.

Responsibilities

  • Take ownership of meeting or exceeding quarterly sales revenue and product goals.
  • Analyze, develop, and grow territory business by acquiring new customers and converting the existing customer base.
  • Drive demand through organic pull-through and deploy available reimbursement solutions.
  • Call on ophthalmic healthcare professionals in defined markets, develop physician and staff relationships, and provide ongoing customer follow-up.
  • Use internal resources to develop quarterly action plans and partner with accounts.
  • Record sales activity accurately and promptly in the CRM.
  • Maintain professional knowledge of Harrow’s ophthalmic portfolio and competition, and communicate clinical benefits and complementary solutions compliantly.
  • Respond to customer needs and follow-up with a sense of urgency.
  • Collaborate with internal departments and peers.
  • Travel throughout the assigned geography, including overnight stays as needed.
  • Understand and comply with the Pharmaceutical Industry’s Code of Practice and applicable state and federal legislation and regulations.
  • Manage expenses responsibly and ethically, and submit required reports, including monthly expense reports, on time.
  • Find and use available resources to drive success when a complete roadmap is not provided.
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