Ocular Surface Sales Specialist-Levittown PA

Harrow•Levittown, PA
•Remote

About The Position

The Ocular Surface Sales Specialist is responsible for launching and growing market share in a defined geographic territory, with a strong focus on demand through the payer channel. The role focuses on Vevye, Tyrvaya, Verkazia, Natacyn, and complementary products, and reports to the Area Sales Manager. The specialist achieves assigned monthly, quarterly, and annual sales revenue and product objectives through value-based communication with ophthalmologists, optometrists, and their staff about Harrow ophthalmic-branded formulations. The position requires a motivated, organized self-starter who can develop territory business, build customer relationships, manage a changing market environment, and provide solutions to challenges. This is a remote, field-based position involving routine travel throughout the assigned geography, up to 80% of the workweek, with overnight stays as required.

Requirements

  • Bachelor’s degree in a related field.
  • At least 3 years of pharmaceutical or medical device sales experience.
  • Ability to build, develop, and maintain longstanding customer relationships.
  • Ability to quickly learn product and practice information and offer relevant solutions.
  • Experience executing strategic, targeted business plans tied to priorities and goals.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Ability to balance a broad portfolio of products.
  • Knowledge of the payer landscape, including commercial insurance, Medicare Part D, and dual eligibility.
  • Understanding of how physicians make patient-care decisions regarding various therapies.
  • Excellent presentation and interpersonal skills.
  • Strong independent judgment and initiative.
  • Superior written and verbal communication skills.
  • Ability to multitask and adjust priorities as needed.
  • Good problem-solving and analytical skills.
  • Ability to travel up to 80% of the workweek in the defined territory, with overnight stays as required.

Nice To Haves

  • Ophthalmic sales experience.
  • Experience and clinical understanding of the eye care space.

Responsibilities

  • Take ownership of meeting or exceeding quarterly sales revenue and product goals.
  • Analyze, develop, and grow the territory business by acquiring new customers and converting the existing customer base.
  • Drive demand through organic pull-through and deploy available reimbursement solutions.
  • Call on ophthalmic healthcare professionals in defined markets, develop physician and staff relationships, and serve as the customer liaison with continual follow-up.
  • Use internal resources to develop quarterly action plans and partner with accounts.
  • Record sales activity accurately and promptly in the CRM.
  • Maintain professional knowledge of Harrow’s ophthalmic product portfolio and competition, and communicate clinical benefits compliantly.
  • Respond promptly to customer-care and follow-up needs.
  • Collaborate with internal departments and peers.
  • Travel routinely throughout the assigned geography, including overnight stays.
  • Understand and comply with the Pharmaceutical Industry’s Code of Practice and applicable state and federal legislation and regulatory requirements.
  • Manage expenses responsibly and ethically, and submit required reports, including monthly expense reports, on time.
  • Find and use available resources to succeed in the territory, including when a complete roadmap is not provided.
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