OCM Analyst

Shree Narayani Networking Solutions • Austin, TX

1d • Onsite

About The Position

The OCM Analyst schedules, plans, and executes project-level change adoption strategies, including measuring change readiness and long-term sustainability. The role works closely with project managers, business relationship managers, and technology partners to support adoption of new technology. The analyst develops and implements change management plans and related deliverables, supports stakeholder engagement and end-user adoption, and measures outcomes through metrics and reporting.

The analyst also coaches project teams on industry best practices, develops communications and documentation for technical changes in non-technical terms, and helps maintain relationships within ITD and across the agency. The role contributes to an inclusive, collaborative culture grounded in accountability, ethics, customer service, trust, and transparency; supports engagement, culture, and communications initiatives; and participates in process improvement and ongoing learning.

This is a 12-month assignment with the Texas Department of Transportation. The position is fully onsite in Austin, Texas. Candidates must live in Austin or within 50 miles of the city limits. The listed hourly rate is $30.00–$55.00.

Requirements

• 1–3 years of working knowledge of OCM methodologies such as PROSCI, including development of stakeholder analyses, change impact analyses, and communications assessments.
• 1–3 years of experience developing change strategies, plans, and supporting work products, and executing them through stakeholder engagement and end-user adoption measured with metrics and reporting.
• 1–3 years of experience providing project teams with coaching and guidance based on industry best practices.
• 1–3 years of experience working with employees at all levels.
• 1–3 years of experience on large efforts with agency-wide impact.
• 1–3 years of experience developing content for non-technical users and communicating technical changes in non-technical terms.
• Exceptional verbal and written communication skills.
• 1–3 years of experience supporting relationships within ITD and across an agency, and developing and executing communications plans.
• 1–3 years of experience preparing documentation that helps project teams and users understand technical changes.
• Ability to contribute to an inclusive, collaborative environment and embody accountability, ethics, customer service, trust, and transparency.
• Must reside in Austin, Texas, or within a 50-mile radius of Austin city limits.
• Candidates must not require H-1B, CPT, or OPT work authorization.

Nice To Haves

• Texas state government experience; other local, state, or federal government experience is also valued.
• Bachelor’s degree in Information Technology, Business Administration, Communications, Organizational Change Management, or a related field (preferred; the posting lists 4 years alongside this qualification).
• Marketing and/or corporate communications experience (the posting lists 3 years).
• Graphic design or visual representation of content to convey messaging (the posting lists 2 years).

Responsibilities

• Schedule, plan, and execute project-level change adoption strategies, including measuring change readiness and long-term sustainability.
• Work with project managers, business relationship managers, and technology partners to drive adoption of new technology.
• Develop and implement change management plans and related deliverables.
• Develop work products that support change management plans and execute plans through stakeholder engagement and end-user adoption.
• Create metrics and reporting to measure change management outcomes.
• Coach and guide project teams using industry best practices to improve cross-functional coordination and communication during project execution.
• Develop content and communications for non-technical users, explaining technical changes in non-technical terms.
• Support and maintain relationships within ITD and across the agency.
• Develop and execute communications plans to share project work, priorities, and impacts across the agency and provide transparency into ITD projects.
• Provide project teams and users with documentation that improves understanding of technical changes.
• Build collaborative relationships with team members, peers, and ITD leaders and contribute to an inclusive environment.
• Support engagement, culture, and communications initiatives and work with team members and management to implement effective change management solutions.
• Stay current with technology, standards, and best practices, and support process improvement efforts within the team and across ITD.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed