OCM & Supplier Management Lead

ZipStaff•Washington, DC

4d•Onsite

About The Position

ZipStaff is seeking an experienced OCM & Supplier Management Lead to serve as the strategic liaison between the Supplier Management Office and the Organizational Change Management (OCM) team for a leading transportation organization. The role evaluates vendor workflows, removes manual redundancies, and leads digitization and standardization of end-to-end supplier lifecycle practices. It combines vendor governance with structured change methodologies, such as Prosci ADKAR and SAFe, to design and implement centralized workflows, compliance controls, reporting dashboards, and enterprise-wide communication, training, and adoption strategies. The position is on-site in Washington, DC, and is a W2 contract through ZipStaff; C2C and 1099 arrangements are not accepted. The successful candidate will assess supplier processes and tools, facilitate cross-functional working sessions, develop enterprise operating materials, build supplier reporting and dashboards, establish performance and governance frameworks, and execute change management activities. Pure research or junior experience will not be considered.

Requirements

Proven experience in supplier management, vendor operations, procurement transformation, process improvement, or enterprise governance initiatives.
In-depth understanding of the vendor and contract lifecycle, including intake, sourcing/RFP support, selection criteria, onboarding, risk and financial management, performance scorecards, contract renewals, and offboarding.
Hands-on ability to digitize manual processes using collaboration and analytics tools such as Power BI, Tableau, Jira, Confluence, SharePoint, MS Copilot, Figma, or advanced Excel.
Strong background in organizational change management, stakeholder engagement, continuous improvement, and agile delivery frameworks.
Exceptional verbal, written, and executive presentation skills.
Ability to work on-site in Washington, DC.

Nice To Haves

Active certification in change management or agile methodologies, such as Prosci/ADKAR, CCMP, SAFe, or Lean Six Sigma.
Experience leading supplier management or procurement transformation initiatives in transportation, rail, or highly regulated operational environments.
Hands-on experience building and operationalizing executive dashboards in Power BI, Tableau, or Jira for supplier performance and compliance.
A strong track record of driving stakeholder adoption of standardized digital workflows through structured OCM methodologies.
Experience establishing supplier performance frameworks, KPIs, and governance cadences for audit readiness.

Responsibilities

Assess supplier management processes, manual trackers, and reporting tools to identify gaps, risks, and inefficiencies; create current-state and future-state process maps to move manual activities into centralized, scalable digital workflows.
Facilitate working sessions across business units and procurement to gather requirements, validate operational processes, evaluate dashboard needs, and support adoption of standardized tools.
Create, standardize, and maintain enterprise playbooks, standard operating procedures, intake workflows, and templates for SOWs, RFIs, RFPs, onboarding, performance reviews, and offboarding.
Build, maintain, and operationalize reporting models and executive dashboards using tools such as Power BI, Tableau, or Jira to monitor supplier selection, contract status, performance trends, SLA compliance, and open action items.
Establish a supplier performance framework, including KPIs, balanced scorecards, and governance cadences; identify compliance and vendor financial risks to support audit readiness and clear escalation paths.
Develop and execute structured change management strategies using ADKAR, Kotter, or related frameworks.
Deliver role-based training materials, job aids, user guides, and multi-channel communications to embed new ways of working.
Build trusted partnerships and work across cross-functional leadership in complex, matrixed environments.