Senior OCM Consultant

Kyndryl•Boulder, CO
•$107,400 - $204,000

About The Position

The Senior Organizational Change Management (OCM) Consultant supports delivery of effective OCM strategies and plans for client engagements. The role conducts change impact assessments, develops tailored communications and training materials, and tracks OCM metrics to measure initiative success. The consultant collaborates with client project teams, contributes to proposals, and helps maintain internal OCM tools and methodologies. The position also supports internal change initiatives and knowledge sharing to advance the organization’s OCM practices. It calls for strong communication, analytical, and problem-solving skills, the ability to work independently and collaboratively, and a willingness to seek and incorporate feedback. The job posting also describes broader IT/Cloud consulting work, including advising customers on sourcing strategies, provider selection, infrastructure and network requirements, and future-state roadmaps. It describes assessing use cases, ROI and business cases, security and resiliency, and technical requirements. However, the role-specific responsibilities and qualifications identify this position as an OCM Consultant. The role is part of Kyndryl’s Consultant Profession, with opportunities to work alongside consultants, architects, project managers, and technical subject matter experts. The posting notes investment in learning, training, and career growth.

Requirements

  • Bachelor's degree in a relevant field, such as business, psychology, or communications.
  • 4–7 years of experience in OCM or a related field.
  • Strong communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to work independently and as part of a team.
  • Seeks and incorporates feedback regularly.
  • Experience with project management methodologies.
  • Knowledge of OCM frameworks and methodologies, such as Prosci or ADKAR.

Nice To Haves

  • Consulting experience.

Responsibilities

  • Support and lead assigned parts of the implementation of OCM strategies and plans for client engagements.
  • Conduct change impact assessments and develop tailored communication plans.
  • Design and develop tailored communication artifacts.
  • Design and deliver client-specific training programs.
  • Track and analyze OCM metrics to measure the success of client initiatives.
  • Collaborate with client project teams to ensure smooth change implementation.
  • Support the development of OCM proposals and presentations for new client opportunities.
  • Assist in developing and maintaining internal OCM tools, templates, and methodologies.
  • Contribute to the ongoing maturation of OCM practices within the organization.
  • Support internal change initiatives, such as new system implementations or organizational restructuring.
  • Participate in knowledge-sharing sessions and contribute to the development of OCM best practices.

Benefits

  • Medical coverage
  • Dental coverage
  • Disability benefits
  • Retirement benefits
  • Paid leave
  • Paid time off
  • Eligibility for Kyndryl’s discretionary annual bonus program, subject to performance and applicable plan terms
  • Employee learning programs and access to industry certifications
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