Senior OCM Consultant

Kyndryl•Boulder, CO

About The Position

The Senior Organizational Change Management (OCM) Consultant supports the delivery of effective OCM strategies and plans for client engagements. The role includes assessing change impacts, developing tailored communications and training materials, and tracking OCM metrics to measure initiative success. The consultant collaborates with client project teams, contributes to proposal development, and helps maintain internal OCM tools and methodologies. The role also supports internal change initiatives and knowledge-sharing to advance OCM practices within the organization. The position calls for strong communication, analytical, and problem-solving skills, and the ability to work independently and collaboratively while seeking and incorporating feedback. The posting also describes broader IT and cloud consulting activities, including advising on sourcing strategies and providers, delivering complex consulting engagements, developing business cases and future-state roadmaps, incorporating security and resiliency into designs, optimizing performance and costs, and contributing to practice resources and intellectual capital. The consultant joins Kyndryl’s Consultant Profession and works with consultants, architects, project managers, and technical subject matter experts. The position is U.S.-based for compensation purposes, with pay varying by geography, skills, and experience. It is eligible for a discretionary annual bonus, subject to applicable plan terms, and a comprehensive benefits package.

Requirements

  • Bachelor's degree in a relevant field, such as business, psychology, or communications.
  • 4–7 years of experience in OCM or a related field.
  • Strong communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to work independently and as part of a team.
  • Ability and willingness to seek and incorporate feedback regularly.
  • Experience with project management methodologies.
  • Knowledge of OCM frameworks and methodologies, such as Prosci or ADKAR.

Nice To Haves

  • Consulting experience.

Responsibilities

  • Support and lead assigned parts of the implementation of OCM strategies and plans for client engagements.
  • Conduct change impact assessments and develop tailored communication plans and artifacts.
  • Design and deliver client-specific training programs.
  • Track and analyze OCM metrics to measure the success of client initiatives.
  • Collaborate with client project teams to support smooth change implementation.
  • Support the development of OCM proposals and presentations for new client opportunities.
  • Assist in developing and maintaining internal OCM tools, templates, and methodologies.
  • Contribute to the ongoing maturation of OCM practices within the organization.
  • Support internal change initiatives, such as new system implementations or organizational restructuring.
  • Participate in knowledge-sharing sessions and contribute to OCM best practices.
  • In broader IT/cloud consulting work described in the posting, define sourcing strategies, select providers, prioritize use cases, conduct ROI and business case analyses, develop future-state visions and roadmaps, and analyze technical requirements.
  • Identify opportunities to improve efficiency and performance, minimize costs, and reduce risks.
  • Contribute to the evolution of intellectual capital assets and practice resources.

Benefits

  • Medical coverage
  • Dental coverage
  • Disability benefits
  • Retirement benefits
  • Paid leave
  • Paid time off
  • Eligibility for Kyndryl’s discretionary annual bonus program, subject to performance and applicable plan terms
  • Employee learning programs and access to certification training
  • Company-wide volunteering and giving platform
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