Organizational Change Management (OCM) Senior Consultant

BerryDunn • Remote,

4d • $115,000 - $135,000

About The Position

BerryDunn is seeking an OCM Senior Consultant to join its Medicaid Practice Group, initially supporting a client in Puerto Rico as a Medicaid Enterprise System (MES) Organizational Change Management (OCM) Subject Matter Expert (SME). The consultant will work with State Medicaid Agency (SMA) clients, applying OCM expertise, project management, and Medicaid knowledge to help agencies improve the health and lives of individuals and build healthier communities and stronger futures.

The role supports and may lead the identification, development, and implementation of OCM activities for the Medicaid Enterprise and its supporting people and processes. The consultant will provide OCM services as agencies transform their organizations to align with MES strategy, acting as a trusted advisor to clients and internal project teams. The position may be based remotely or in BerryDunn offices in Portland, Maine; Charleston, West Virginia; San Juan, Puerto Rico; or Phoenix, Arizona. The role reports to senior leaders in the Medicaid Practice Group, supports clients nationally, and anticipates approximately 25% travel to client sites in the future.

The targeted base salary range is $115,000–$135,000. Eligible employees have access to benefits intended to support physical, mental, career, social, and financial well-being. BerryDunn provides reasonable accommodation during the application and interview process and for performing essential job functions, and is an equal employment opportunity workplace.

Requirements

• Bachelor’s degree, or an additional four years of related experience in place of the degree.
• At least five years of experience implementing OCM practices for system implementation projects using an industry-standard change management framework.
• At least three years of demonstrated experience in an OCM lead or SME role supporting a State Medicaid Agency or a similarly sized large healthcare provider management organization.
• Ability to confidently facilitate meetings and present complex concepts to stakeholders.
• Ability to balance multiple assignments and achieve quality results in a timely manner.
• Ability to create and sustain positive working relationships with diverse stakeholders.
• Ability to perform and thrive in an ambiguous and changing environment.
• Fluency in written and spoken English.
• Proficiency in all Microsoft applications.

Nice To Haves

• Experience in state government, health IT, and the Health and Human Services industry.
• Experience with State HHS IT OCM, project management, and Prosci.
• Experience implementing Medicaid Management Information Systems (MMIS) modules.
• Spanish fluency.
• Prosci certification is strongly desired.

Responsibilities

• Support the project lead in managing the BerryDunn project team's OCM activities.
• Assist in developing OCM project deliverables and artifacts, including plans, surveys, and assessments.
• Build strong relationships with project stakeholders, including client contacts, project team members, and vendor contacts.
• Help manage and report on project status, progress, budget, schedule, quality, and resources.
• Facilitate and attend internal BerryDunn team meetings.
• Facilitate meetings with clients, teams, and vendors to achieve project objectives.
• Help mentor and develop project team members.
• Assist in developing, reviewing, and discussing project deliverables.
• Document and escalate project action items, issues, risks, and decisions to BerryDunn leadership, the client, and other project stakeholders.
• Provide frequent, clear, and consistent communication to the client, team members, vendors, and direct reports.
• Provide OCM services to State Medicaid Agency clients as they transform their organizations to align with MES strategy.

Benefits

• Eligible employees have access to benefits supporting physical, mental, career, social, and financial well-being. The job description does not specify individual benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior