Occupancy Specialist - Permanent Supportive Housing

Talbert House • Cincinnati, OH

4d • $18 - $21

About The Position

The Occupancy Specialist manages day-to-day operations and compliance for existing affordable housing properties, ensuring ongoing compliance for residents. The role processes applications, verifies income and household information, and conducts annual or interim recertifications to confirm program eligibility under requirements such as HUD regulations and LIHTC guidelines. It calculates rents and utility allowances, manages leases and tenant concerns, maintains detailed records, supports maximum occupancy, and handles rent collection and delinquency management.

Requirements

• High school diploma.
• At least two years of experience in social work or a related field.
• Knowledge of HUD regulations and advanced business math.
• Excellent organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to problem-solve and multitask.
• Ability to handle sensitive contacts with clients.
• Ability to work in a team setting.
• Ability to be adaptive, flexible, and responsive to others' needs.
• Ability to recognize unusual or threatening conditions and take appropriate action.
• Adequate computer skills and ability to learn new software.
• Must obtain housing specialist certification within one year of employment.

Nice To Haves

• Experience with HUD and LIHTC.

Responsibilities

• Process applications and conduct detailed income and household verifications.
• Perform annual and interim recertifications to ensure residents continue to meet program eligibility requirements, including HUD and LIHTC requirements.
• Calculate rents and utility allowances according to applicable federal guidelines, including HUD Handbook 4350.3.
• Administer leases, address lease violations, and mediate tenant-landlord disputes.
• Ensure compliance with relevant federal, state, and local housing regulations, including Fair Housing laws and program requirements such as Public Housing, Section 8, and LIHTC.
• Maintain accurate records of tenant information, income verifications, and program compliance.
• Work to achieve and maintain maximum property occupancy rates.
• Collect rent, post payments, and manage delinquencies.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED