Occupancy Specialist II (Enterprise / Abbott)

WinnCompanies • Waterbury, CT

8d • $24 - $27 • Onsite

About The Position

WinnCompanies is seeking an Occupancy Specialist II to join the team at Enterprise / Abbot, a 400-unit senior affordable housing community in Waterbury, Connecticut. The role assists the Property Manager with initial, interim, and annual tenant recertifications across multilayered affordable housing programs. It also supports move-ins, compliance and file management, waitlist administration, prospect marketing, and apartment tours. The position pays $24.00–$27.00 per hour and follows a Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m.

Requirements

• High school diploma or GED equivalent.
• 3–5 years of relevant work experience.
• Current driver’s license in good standing and compliance with the Company Safe Vehicular Operations Policy driving-record standards.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Solid verbal and written communication skills.
• Good organizational and administrative skills.
• Ability to consistently meet deadlines and follow schedules.
• Ability to complete repetitive tasks with a high level of detail.
• Ability to plan and schedule four months of work activity.

Nice To Haves

• Associate’s degree.
• Bilingual in English and Spanish.
• Experience with Yardi or RealPage property management software.
• SHCM certification.
• COS or CPO certifications.

Responsibilities

• Process initial, interim, and annual recertifications.
• Notify residents of upcoming recertifications using notices generated by property management software.
• Conduct recertification interviews with residents.
• Review recertifications to ensure checklist items are complete.
• Send verification forms to relevant agencies, banks, employers, and other organizations.
• Complete recertification worksheets for HUD Form 50059 vouchers and annual Tax Credit Tenant Income Certification reports.
• Assist property management staff in preparing for reviews by owners, regulatory agencies, and auditors.
• Ensure information is accurate and entered in property management software.
• Follow company policies for handling Tax Credit and resident files.
• Assist property management staff with all facets of the move-in process.
• Ensure files comply with the requirements of funding and regulatory agencies, including HOME and HIF.
• Protect residents’ private information and maintain records in accordance with applicable law.
• Ensure recertifications are completed and signed by the Property Manager and resident by their due dates.
• Follow the recertification reporting calendar and deliver reports and tenant letters on time.
• Maintain prospect information and manage the waitlist in compliance with regulations, including guest cards, periodic waitlist purges, and contact with top prospects.
• Participate in marketing to increase prospect activity; show vacant apartments or conduct property tours, explain income qualifications and required documentation, and pre-qualify applicants as needed.
• Perform special assignments as necessary.

Benefits

• Paid time off, paid holidays, sick time, a floating holiday, and a day of service.
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options.
• 401(k) with company match.
• Company-paid life, AD&D, and long-term disability insurance.
• Tuition reimbursement, professional development opportunities, and career growth resources.
• Wellness programs and employee assistance resources.
• Commuter benefits and employee discount programs.
• Flexible work options for eligible positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED