O/N Merchandising Lead

Walmart • Easton, PA

12d • $23 - $31 • Onsite

About The Position

The O/N Merchandising Lead provides member service and assists management with supervising associates in an assigned area. The role supports associates through direction, training, feedback, and participation in recruiting, hiring, scheduling, promotion, coaching, and evaluation.

The position receives and stocks merchandise and supplies, maintains sales-floor organization and presentation, and completes required paperwork and documentation. It supports facility safety, merchandise quality, product rotation, sanitation, claims and returns, and compliance with company policies and procedures. The lead also oversees the picking and staging of club pickup orders, coordinates team assignments, monitors results, and identifies opportunities for improvement.

The role models company values and ethical standards, promotes compliance, and helps teams adapt to change while delivering results for members and customers. The position is based at 3796 Easton Nazareth Hwy, Easton, PA 18045-8340.

Requirements

• Must be 18 years of age or older.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workloads.

Responsibilities

• Provide member service by identifying needs, supporting self-service technology, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
• Assist management in supervising associates by assigning duties, communicating goals and feedback, training associates, providing direction, and helping resolve member complaints.
• Support compliance with company policies and procedures, the Open Door Policy, and associate recruiting, hiring, scheduling, promotion, coaching, and evaluation.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor; use equipment; and complete required paperwork, logs, and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, applying steel standard guidelines, and correcting or reporting unsafe situations.
• Maintain sales-floor presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing products, identifying shrink and damage, and securing fragile or high-shrink merchandise.
• Monitor food and merchandise quality by following product rotation, code dating, recalls, and sanitation standards, and by stocking, zoning, and cleaning departments.
• Lead and participate in teams by sharing resources and information, determining customer needs and priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policy and procedures.
• Develop, communicate, and implement processes and practices by collaborating with managers, co-workers, customers, and business partners; analyzing information; monitoring results; and identifying improvement opportunities.
• Demonstrate and promote company policies, procedures, and ethical standards; guide associates in applying them; implement related action plans; and assist management with ethical and compliance issues.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefits, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed