O/N Merchandising Lead

Walmart•Plattsburgh, NY

10d•$24 - $32•Onsite

About The Position

The O/N Merchandising Lead provides member service and support, assists management with supervising associates, and receives, stocks, and organizes merchandise and supplies throughout the facility. The role helps maintain a safe, orderly sales floor and accurate merchandise presentation, monitors food and merchandise quality, and oversees the picking and staging of club pickup orders. The Lead coordinates and participates in team assignments, supports associate development, and helps implement processes to meet business needs. The role also promotes compliance with company policies, procedures, and standards of ethics and integrity. The position is located at 7 Consumer Sq, Plattsburgh, NY 12901-6508.

Requirements

Must be at least 18 years of age.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workloads.

Responsibilities

Acknowledge members, identify their needs, provide guidance on self-service technology, help with purchasing decisions and locating merchandise, resolve member concerns, and promote company products and services.
Assist management in supervising associates by assigning duties, communicating goals and feedback, training, providing direction on member service, ensuring policy compliance, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor using equipment, merchandising practices, and required documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe conditions.
Maintain sales-floor presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing items, identifying shrink and damage, and securing fragile or high-shrink merchandise.
Monitor food and merchandise quality by following rotation, code-dating, recall, and sanitation standards, and by merchandising, stocking, zoning, and cleaning departments.
Lead and participate in teams by sharing resources and information, determining customer needs and priorities, coordinating work, supporting timely and quality results, and helping others adapt to change.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policy and procedures.
Develop, communicate, and implement processes and practices by collaborating with managers, coworkers, customers, and other business partners; analyzing information; monitoring results; and identifying improvement opportunities.
Demonstrate and support compliance with company policies, procedures, and ethical standards; explain and model their application, implement action plans, use the Open Door Policy, and assist management in addressing ethical and compliance issues.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit for eligible full-time and part-time associates, covering programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates, including tuition, books, and fees.
Performance-based bonus awards.
Additional hourly premiums may apply in specific circumstances.