O/N Merchandising Lead

Walmart•Columbus, IN
•$22 - $30•Onsite

About The Position

The O/N Merchandising Lead provides member service and supports members with self-service technology, purchasing decisions, locating merchandise, and resolving issues. The role assists management with supervising associates by assigning duties, communicating goals and feedback, training and guiding associates, ensuring policy compliance, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. The position receives and stocks merchandise and supplies, maintains the sales floor and product presentation, and completes required documentation. It helps maintain facility safety, monitors food and merchandise quality, and oversees the picking and staging of club pickup orders. The lead also coordinates team assignments, supports associate development, helps implement processes to meet business needs, and promotes company policies, ethics, and integrity. The hourly wage range is $22.00 to $30.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The position is based at 2715 Merchant Mile, Columbus, Indiana 47201-1573.

Requirements

  • Must be 18 years of age or older.
  • At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

  • Experience leading a team.
  • Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

  • Provide member service by identifying member needs, supporting self-service technology, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
  • Assist management in supervising associates, including assigning duties, communicating goals and feedback, training, providing direction, ensuring policy compliance, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
  • Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor; use equipment; and complete required paperwork, logs, and documentation.
  • Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, adhering to steel standard guidelines, and correcting or reporting unsafe situations.
  • Maintain sales floor presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink items.
  • Monitor food and merchandise quality, including product rotation, code dating, recalls, and sanitation standards; merchandise area categories; and stock, zone, and clean departments.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
  • Oversee the picking and staging of club pickup orders throughout the day and ensure products are selected and staged according to company policy and procedures.
  • Develop, communicate, and implement processes and practices by collaborating with managers, coworkers, customers, and business partners; analyzing information; monitoring results; and identifying improvement opportunities.
  • Demonstrate and promote compliance with company policies, procedures, and ethical standards; implement related action plans; use the Open Door Policy; and assist management with correcting ethical and compliance issues.
  • Model company values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
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