O/N Merchandising Lead

Walmart•Sharpsburg, GA

5d•$22 - $30•Onsite

About The Position

The O/N Merchandising Lead provides member service and supports members with self-service technology, purchasing decisions, locating merchandise, resolving concerns, and learning about company products and services. The role assists management with supervising associates, including assigning work, communicating goals and feedback, training, providing direction, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. The position receives and stocks merchandise and supplies, maintains the sales floor and product presentation, completes required documentation, and follows facility safety procedures. It monitors food and merchandise quality, product rotation, code dating, recalls, sanitation, and the picking and staging of club pickup orders. The lead also coordinates team assignments, supports associates through change, develops and implements processes, monitors results, identifies improvements, and promotes ethical and compliant business practices. The position is based at 310 Fischer Rd, Sharpsburg, Georgia. The hourly wage range is $22.00 to $30.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. The role also offers performance-based bonus awards and benefits.

Requirements

Must be 18 years of age or older.
6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

Provide member service by acknowledging members, identifying their needs, supporting self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
Assist management with supervising associates by assigning duties, communicating goals and feedback, training, providing guidance on member service, ensuring compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors, organize and maintain the sales floor, use equipment, and complete required paperwork and documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, following steel standards, and correcting or reporting unsafe situations.
Maintain sales floor and merchandise presentation by handling claims and returns, zoning, stocking, organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile or high-shrink merchandise.
Monitor food and merchandise quality, product rotation, code dating, recalls, and sanitation; merchandise area categories; and stock, zone, and clean departments.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policies and procedures.
Develop, communicate, and implement processes and practices; collaborate with managers, co-workers, customers, and business partners; monitor progress and results; and identify improvement opportunities.
Promote compliance with company policies, procedures, and ethical standards by explaining and demonstrating their application, implementing action plans, using the Open Door Policy, and assisting management with ethical and compliance issues.